In an age of social media and a 24-hour news cycle, failing to pay attention to media relations can be a costly error. Even small town communities and the public officials that lead those communities must be prepared for potential high profile crisis situations and challenges, and the barrage of media coverage that will often ensue. The only way to survive is through strategic communications planning and preparation. This live webinar will hel...

The Purpose of this Conference Adoption of social media by law enforcement is in a stage of exponential growth. Some law enforcement agencies have already experienced tremendous successes; while others are ready but don’t know how to get started. The Social Media the Internet and Law Enforcement (SMILE) conference will arm you with the technical hands-on skills and the practical knowledge to navigate the social media world with confidenc...

About the NAGC Communications School The Communications School is the only event of its kind that provides invaluable networking opportunities and practical educational sessions to help government communicators increase their skills. The coveted NAGC Government Communicator of the Year Award is presented during the Communications School and honors an individual who has brought forth government's message with a high standard of professionalism...

Don’t Miss Your Chance To Save On This Must Attend Event Strategic Public Health Communications: How To Successfully Inform, Educate & Engage Your Audience Using The Latest Social Media & Traditional Communication Strategies March 11-14, 2013 in Washington, DC *** Mention LinkedIn and you will receive an additional $200 off your registration! WHY IS THIS EVENT ONE YOU CAN'T MISS? » 15 innovative speakers at your disposal to...

Don’t miss this All-Star speaker lineup, information-packed, interactive forum – designed to help you transform the way you communicate with your citizens! Social Media for Government Communications: How To Engage Citizens & Increase Transparency Using The Latest Web 2.0 Technologies February 11 – 12, 2013 in Washington, DC ****Register by December 19th for an early-bird discount of $400!! WHY IS THIS EVENT ONE YOU CAN'T...

Don’t Miss Your Chance To Save On This Must Attend Event Social Media for Government Communications: How To Engage Citizens & Increase Transparency Using The Latest Web 2.0 Technologies December 10-12, 2012 in Los Angeles, California **Register by October 12th to receive exceptional savings --- $400 off your registration!! *** Mention LinkedIn and you will receive an additional $200 off your registration! WHY IS THIS EVENT ONE YOU CA...

Today organizations are adapting to changing customer service platforms. Citizens now look to Facebook, Twitter, search engines, online knowledgebases, email and live chat features before picking up the telephone to interact with government officials and private companies. It is crucial for government agencies to adapt their citizen engagement methods by embracing a multi-channel support approach. Please join us for this complimentary webinar....

Several agencies are making dramatic strides in developing approaches and systems that work for them in their citizen engagement efforts. The periodic sharing of these experiences and "best practices" is an important element of this government evolution. That is why this information-packed and interactive training is a must attend to help you transform the way you communicate with citizens. Hear practical advice, firsthand, from leading govern...

The popularity and possibilities that social recruiting have brought to the profession have caused HR and recruiting pros to take notice. This three-day event offers expert insight into best practices, current trends, metrics, and statistics on today’s talent pool and how to effectively leverage social recruiting strategies to find the best candidates. The summit will offer one full day of workshops and two conference days full of intera...

CALL CENTRES PROGRESSION TO A DIGITAL COMMUNICATION CENTRE Live Debate Round Table Case Studies Led By Expert Speakers Panel Sessions Customer management IQ is proud to be bring you our 7th Annual Call Centre Week Canada Summit. We are transitioning the event to just be once a year to bring you a bigger & more impactful group of speakers. Our focus will be to provide you with cutting edge insights and strategies from Directors of successfu...