Customer Experience is a Presidential Priority under the Management Agenda. We believe that not only does the public deserve to get excellent service from the government, it's a national imperative. Trust and engagement with government is driven to some degree based on the experience the public has when interacting and obtaining information and services from the government. This summit will feature leaders in government and industry that are f...

There are plenty of changes underway in how the federal government operates and manages technology for improving service, including the Administration challenging government agencies to focus on effective ways to foster citizen engagement. DGI's 15th Government Customer Service Conference -- which is free for government professionals -- will explore the policies, applications and technologies involved with improving customer and citizen servic...

Knowledge Management practices in the Federal Government have the potential to dramatically impact service-delivery and our nation's security. By enhancing KM strategies, government agencies can more effectively collect, organize, preserve, share and analyze data and institutional knowledge of the agency and its employees to benefit current and future projects. These benefits would result in improved communications, operations, decision making...

FOSE is history, but do not fear... we've got you covered this April in DC. The DC Live Free Government Business Process and Records Management Conference & Expo BPM & Workflow • 5015.2 Records Management • Auto-Categorization • Capstone • SharePoint Integration • Case Management • FOIA • e-Discovery • Redaction • Information Lifecycle Governance April 21, 2015 | Washington DC The Conferenc...

Learn the latest trends, developments, and opportunities at MEET National Meeting planning continues to transform as technology and event trends drive constant evolution. Are you prepared to leverage the innovations and trends emerging in today’s meeting landscape? Get the information you need to make smart decisions on contract negotiation, evaluate site options, engage the audience and identify the right technology platforms for your b...

Knowledge Management practices in the Federal Government have the potential to dramatically impact service-delivery and our nation’s security. By enhancing KM strategies, government agencies can more effectively collect, organize, preserve, share and analyze data and institutional knowledge of the agency and its employees to benefit current and future projects. These benefits would result in improved communications, operations, decision-...

Join AFFIRM, in collaboration with TechAmerica Foundation, for an informative discussion of seismic shifts taking place in the Federal market at AFFIRM’s December 18th monthly luncheon. You’ll hear from thought-leaders from DOE, VA, USDA, and GSA as they share their perspectives on budget priorities within their agencies and the mission imperatives that are driving them. We’ll also discuss highlights from the TechAmerica fede...

As the Administration develops the U.S. Open Government National Action Plan 2.0 to further harness new technologies, policy continues to drive innovation and change. Open data, mobile computing, identity management, Cloud First and more have brought to government leaders new tools to improve mission performance. AFFIRM’s November educational forum will draw upon both government policy leaders and practitioners to talk about how to seaml...

BMC Federal and Winvale are pleased to host a luncheon focusing on the benefits of a modern Asset and Mobile Device Management Solution and how your agency can “take it to the next level.” Join fellow government IT peers to learn about how a consolidated solution to manage assets can: Provide short and long term cost savings Consolidate multiple mobile device platforms (Apple, Android, Blackberry) into one system Improve worker fle...

Transform your communications by attending this 2day conference… Strategic Internal Communications In Government: How To Use Social Media & Traditional Communications To Engage Employees, Drive Performance & Add Value January 28 – 31, 2013 in Washington, DC WHY IS THIS EVENT ONE YOU CAN'T MISS? 17+ speakers sharing breakthrough strategies to keep your employees engaged and informed Digest sessions turning you from attendee...