Government agencies are looking to modernize mainframe applications, renew their IT infrastructures and develop applications running on cloud platforms such as AWS, to enhance their citizen experience. The modernization journey isn’t without its challenges. Generative AI is one of the most promising technologies that can de-risk and speed up cloud modernization. A recent IBM study found that 79% business leaders believe that using genera...

Workforce challenges have been a topic on many minds since the world began to reopen in 2022. While the private sector bounced back quickly, the public sector is still acutely feeling the crunch—especially on notoriously under-resourced procurement teams. With higher demands for public services, job vacancies are felt harder than ever. In this webinar, we’ll dive into the critical shifts in the workforce over the past few years, th...

Agencies are modernizing and digitizing to enhance the accessibility and user-friendliness of government services. The ultimate goal is to create a seamless experience for constituents. However, the complex array of agencies and services can make it hard for constituents to find the information they need or the agency they need to contact, leading to missed deadlines, lack of awareness about their rights and benefits, and confusion regarding a...

Ever wondered how to get in front of a deal and find out what IT topics your target customers are researching? Our team will show you how to precisely target your sales efforts and develop impactful marketing campaigns for your state and local government (SLG) customers based on the topics they are interested in right now. Joe Morris, Chief Innovation Officer, and Mike Driessen, VP of Subscription Services, at Government Technology will dive i...

Join us for a discussion with Rosa Akhtarkhavari, Chief Information Officer and Deputy Chief Financial Officer from the City of Orlando. The discussion will touch on the challenges, emerging trends and initiatives shaping IT for the city and the region. Designed for private-sector professionals, this discussion will pinpoint opportunities, help fine-tune business strategies and validate sales and marketing activities. At the end of the convers...

Join us to hear the latest research in IT service management and learn more about how no-code technology is helping to address key challenges in public sector IT environments. State and local governments are focused on delivering services, both to their own employees and the public. Yet government IT operations largely rely on manual processes to manage and support the applications and technology infrastructure that make service delivery possi...

This is an invitation-only event, open to Public Sector only. For more information or to request an invitation, please contact Jennifer Caldwell. The IT Leadership Forum brings together current and emerging technology leaders with the industry partners that support them. This invitation-only event provides a space for leaders to collaborate while addressing the most important policy, management and leadership issues surrounding the future of d...

Building on the great success of our Generative AI Webinar Updates from last year, we are excited to bring back a new series for 2024 for government and education! It's time for the first public sector AI update of 2024! Hosted by The Center for Public Sector AI, this session will explore the current state of Generative AI and how it's impacting the state and local government landscape. You'll learn about new AI developments, use cases, and re...

Few utility and local government customer touchpoints are as operationally critical as billing and payments. Not only are bill payments a primary source of revenue for many organizations, but research also indicates this touchpoint can majorly impact constituent satisfaction and internal efficiencies. That’s why it’s mission-critical to continuously evaluate your billing and payment experience and optimize when necessary. To help u...

Join us for a live virtual event on February 28 at 12:00 p.m. eastern as our team briefs you on the legislative and economic issues shaping the $3.25 trillion dollar state and local government market. During this info-packed webinar, you will: Discover how recent economic forecasts will impact state and local government spending, including who’s spending (and who’s not). Get ahead of the curve by understanding what hot issues and p...