Join us to hear the latest research in IT service management and learn more about how no-code technology is helping to address key challenges in public sector IT environments. State and local governments are focused on delivering services, both to their own employees and the public. Yet government IT operations largely rely on manual processes to manage and support the applications and technology infrastructure that make service delivery possi...

This is an invitation-only event, open to Public Sector only. For more information or to request an invitation, please contact Jennifer Caldwell. The IT Leadership Forum brings together current and emerging technology leaders with the industry partners that support them. This invitation-only event provides a space for leaders to collaborate while addressing the most important policy, management and leadership issues surrounding the future of d...

Building on the great success of our Generative AI Webinar Updates from last year, we are excited to bring back a new series for 2024 for government and education! It's time for the first public sector AI update of 2024! Hosted by The Center for Public Sector AI, this session will explore the current state of Generative AI and how it's impacting the state and local government landscape. You'll learn about new AI developments, use cases, and re...

Few utility and local government customer touchpoints are as operationally critical as billing and payments. Not only are bill payments a primary source of revenue for many organizations, but research also indicates this touchpoint can majorly impact constituent satisfaction and internal efficiencies. That’s why it’s mission-critical to continuously evaluate your billing and payment experience and optimize when necessary. To help u...

Join us for a live virtual event on February 28 at 12:00 p.m. eastern as our team briefs you on the legislative and economic issues shaping the $3.25 trillion dollar state and local government market. During this info-packed webinar, you will: Discover how recent economic forecasts will impact state and local government spending, including who’s spending (and who’s not). Get ahead of the curve by understanding what hot issues and p...

The #1 market briefing event on the state and local government IT market: Beyond the Beltway 2024! The Center for Digital Government’s IT market analysts and key government leaders share insights into state and local business and technology priorities. This event pinpoints opportunities to help you fine-tune your business strategies while validating your sales and marketing activities. At Beyond the Beltway, you will: Hear firsthand from...

You can’t protect what you can’t see. That’s why the Center for Internet Security, NIST’s Risk Management Framework, and countless other leading cybersecurity authorities highlight the pivotal role of visibility in protecting organizations against cyber risk. But public sector organizations’ varied use of technologies, budgets and spheres of ownership can make measuring and lowering cyber risk particularly challen...

The Center for Digital Government is excited to announce the 2024 Digital States Survey. This year's survey will reflect the current and anticipated technology landscape, producing insights on how states can best prepare for the future. The survey provides your state the opportunity to showcase exceptional achievements, compare progress among peers and uncover emerging trends for the future. Teri Takai and Janet Grenslitt will host a webcast t...

The work of local government leaders—from finance to planning to procurement—is more vital than ever. OpenGov’s annual State of Local Government Survey aims to shed light on this work and highlight where local government teams are making strides in efficacy. It also reveals opportunities for leaders to adopt new approaches that make teams more effective. This year’s survey respondents represent more than 500 public sect...

Rethinking your agency’s budgeting process is a heroic endeavor. State and local governments have traditionally relied on previous budgets to create the next, but that fails to account for changing economic landscapes and constituent needs. A more future-focused, outcome-based approach can ensure your budget is responsive and adaptable to change. Join leadership from Frederick County, Maryland, for a behind-the-scenes look at their journ...