Customer Contact Week, the world's #1 customer contact event series, is making it's debut in San Antonio, January 30 - February 1, 2023. Join us for cutting-edge content from top executives and business leaders in the customer contact and CX industry. In 1999, Call Center Week was created to provide call center managers an opportunity to discuss best practices for customer service centers. More than two decades later, Customer Contact Week is...

The Global CDAO Exchange An Exchange is a unique, invitation-only meeting driven by pre-scheduled one-on-one workshops (Private Consultations) between pre-qualified solution providers and senior decision-makers. Thought provoking conference sessions, executive roundtables, and innovative networking opportunities round out the agenda, resulting in three days of focused, structured business development and information exchange. Join fellow data...

Join fellow Data & Analytics leaders in Los Angeles, CA for the Data & Analytics Leaders Exchange December 5-7, 2022! Our goal at the Data & Analytics Leaders Exchange is to connect C-Level Executives directly with their peers - the decision makers, thought leaders, and solution providers who can make real impacts on their business. That's why we curated the Exchange format. An Exchange is a unique, invitation-only meeting driven b...

Tyra Banks will be kicking off Customer Contact Week!The Supermodel turned Super Businesswoman created and executive produces America’s Next Top Model. Tyra is consistently ranked by Time Magazine as one of the world’s most influential people, and serves as CEO of her own multimillion-dollar entertainment company Bankable Productions. INDUSTRY-SPECIFIC THINK TANKS Think Tanks are scenario-based, interactive peer-to-peer discussions...

FGCV brings together more than 200+ industry executives, military program managers, academic researchers, engineer, and other key decision-makers together to discuss upcoming acquisition & modernization programs, new initiatives and technologies in the combat vehicle space for both manned and unmanned systems. FGCV provides a unique opportunity for the combat vehicles community to come and gather in an intimate setting to discuss and deter...

Advancing Training Capabilities to Maintain Battlefield Dominance and Soldier LethalityThe Synthetic and Simulation Training summit will discuss the current and future direction and utilization of virtual training & simulation technologies throughout the Military, Academia, Commercial Aviation, and Gaming sectors to ultimately allow military leaders the ability to plan, prepare, execute, and assess training events through minimal time, mo...

Cyber threats continue to originate from a wide variety (and ever-multiplying) range of entities from state-sponsored groups and terrorists to criminal elements and emerging hacktivist movements. As these groups exercise increasing sophistication in their use of advanced technology, the federal government is pressured to keep “ahead of the game” in protecting a wide array of disparate legacy systems with more limited resources. Th...

As aircraft for the military continue to age and operate beyond their design service lives, each branch of the U.S. Armed Forces face substantial challenges in mitigating and controlling overall operations and maintenance costs. Corrosion, structural integrity, weapon system sustainment, and depot repairs are all absorbing larger portions of a defense program’s sustainment budget. This ultimately takes away allocations towards necessary...

Protecting Our Nation From Faceless Enemies IDGA's flagship cyber event, the 3rd Annual Cyber Security for Defense is back! Last year’s event hosted over 200 attendees, and a variety of extraordinary speakers. This year, we are taking it to a whole new level! An exciting array of new additions will be the key highlight of this year's event taking place in Washington D.C. Bringing in law enforcement and international military perspectives...

Arctic Patrol and Reconnaissance 2017 will be a unique opportunity to debate the future development of High North capability. Senior commanders and leading solution providers will gather to discuss solutions to limited satellite coverage, poor communications and hostile climatic conditions. These operational issues will be set alongside high-level strategic discussions, which will identify the future priorities for enhanced Arctic security.