In 2021, providing ‘superior customer experience’ has taken over almost all other business goals. Organizations try everything in their capacity to ensure that their customers have a seamless experience with their front-life staff. That’s why when customer service agents are provided the right tools to assist the clients, it makes the agents' job easier, eliminates time wastage, and increases customer satisfaction retention....

The ServiceNow and Carahsoft team would like to invite you to join us for a virtual webinar series. No matter your level of familiarity with ServiceNow, grab a cup of coffee and join your peers for these informative sessions. This series will cover a variety of topics, including: Modernize Grants Management for Federal Programs Managing the Migration to Cloud using a "Service-Aware" CMDB Low-Code Application Creation for the Federal Government...

Register to attend the next virtual San Francisco Bay Area User Group! Join us to listen to customer presentations, participate in discussions, and hear from the Okta Product Team. This will be an informal and interactive session. Do you have an interesting use case that you would like to share with the group? Customer talks are short, informal presentations.

Join us to learn about upcoming federal contracting opportunities and doing business with GSA, while expanding your network at the GSA Office of Small and Disadvantaged Business Utilization’s National Small Business Training and Matchmaking event. During this one-day event, you will learn how to: Become a GSA Multiple Award Schedule program supplier Navigate federal procurement opportunities Access capital Use data to develop business st...

This Tableau Success Connector session will cover best practices monitoring your Tableau Sever. We will cover: How to proactively monitor What tools are available within the product to help you monitor Best practices for effectively monitoring Server Who should attend? Server Administrators Session attendance will be capped at 15 people to allow for plenty of time for attendees to ask questions.

How Asset Managers can leverage data to enable growth and solve operational challenges Buy-side asset managers have come a long way over the last few years in building strong data and analytics foundations to support their front, middle, and back-office functions. However, in an industry set to undergo a transformative change this decade, significant challenges remain. Asset managers can no longer afford to take a defensive position in the Dat...

Buy side asset managers have come a long way over the last few years in building strong data and analytics foundations to support their front, middle and back office functions. However, in an industry set to undergo transformative change this decade, significant challenges remain. Asset managers can no longer afford to take a defensive position in the Data Play. Leaders in this space are adopting innovative strategies across the data and inves...

Join us for an exciting webinar featuring Los Alamos National Laboratory's (LANL) Christine Hipp. Christine has worked across multiple business and IT organizations for over 20 years. In 2019, she moved to the Acquisition Services Management Division to lead the implementation of the new SAP Ariba and Fieldglass Source to Pay software.This project was more than just a software implementation and undertook a complete transformation and optimiza...

Are you in IT? Then we’ve got the "must attend" conference for you! Since 2008, SpiceWorld has connected thousands of IT pros and hundreds of tech brands - and this year, we will continue spreading the spice virtually. Join us for three days packed with tech know-how, networking with peers, and the latest IT products and solutions. You’ll leave with great connections and actionable takeaways to help drive you and your business forward.

Through Enterprise Onboarding and Transitions, leverage end to end visibility for cross-departmental processes to ensure increased productivity and engagement. Transform employee experiences by ensuring critical moments are great experiences. Enable new hires to complete tasks, view content and get help from the mobile app.