Customer and employee experience (CX) is becoming increasingly important to organizations across the government. Both customers and employees see and participate in technological advances promoted by the private sector, and want to see government make use of the same kinds of tools. A robust digital system to track data from citizens, partners and employees is critical in this modern era, as the federal government moves more and more resources...

Hear how other government agencies are communicating to boost morale, inform on various channels, and keep employees engaged through COVID and beyond – whether in-person or remote. Learn from your peers how to incorporate storytelling and empathy into communications, boost culture with a primarily remote workforce, and manage multi-faceted internal communications across your agency, including how to: Adapt communications to the new hybri...

Provider and care team burnout, which had been increasing for years, has hit record levels during the pandemic. Studies report as many as 1 in 5 physicians reported experiencing burnout in the last year. Health care organizations must find creative ways to address not just the immediate impact, but likely long-term mental health effects on physicians and other clinical staff members, including increased rates of depression, SUD, PTSD, and suic...

The Department of Homeland Security has a current mission to enable the increased speed of vaccination availability for its 230,000+ person workforce through Operation Vaccinate our Workers (VOW).We are hearing from more agencies within the DHS, such as ICE, FEMA, and CBP that they are prioritizing vaccine access for federal workings who are risking their health and safety to perform their critical duties on the front lines.Because time is of...

The ongoing COVID-19 pandemic disrupted the world as we know it and amplified government challenges at the Federal, State, and Local levels. In normal times, silos can be disruptive, but in a pandemic, they can be harmful.Join us on Wednesday, April 7, 2021 at 12pm ET to learn how you can both prepare and respond during a crisis using Smartsheet's free emergency management templates. You will also discover how agencies today are leveraging Sma...

The Consumer Financial Protection Bureau (CFPB) aims to make consumer financial markets work for consumers, responsible providers, and the economy as a whole. CFPB protects consumers from unfair, deceptive, or abusive practices and takes action against companies that break the law. The agency arms people with the information, steps, and tools that they need to make smart financial decisions. In this GAB webinar, you will hear from Shannon File...

GPOExpress is a convenient, cost-effective solution for last-minute projects or for developing a complete library of documents for on-demand printing. We offer this unique program to allow you to receive deep discounts on copying, binding, signs, and other products and services through over 2,000 FedEx Office locations nationwide. The ‘GPOExpress’ webinar is a 30-minute online training session that is ideal for both new and current...

The world has been brought to its knees over the past 12 months due to the COVID-19 pandemic, but the availability of vaccines has given us hope to halt the spread. However, a mass vaccination effort brings its complexities. How do you register, collect signatures from, and check-in a large influx of patients in a short period of time? How do you help minimize infectious disease transmission during a mass vaccination effort? How do you engage...

January brings back our anticipated and largest-to-date Future Offices Winter (Online) show, another 'second to none' indsutry gathering thanks to executive workplace speakers from Colliers, Uber, Cisco, Zendesk, CenterPoint Energy, Avison Young and many more. We will tackle the industry's hottest topics and trends to include: Aligning Workplace Investments With Organizational Mission. Hybrid And Remote Working Challenges & Successes. Les...

Presented By: Brian Kurrus, CFP® About the webinar This webinar will evaluate the differences between Traditional and Roth TSP, including: Tax differences RMD requirements Matching contributions and contribution limits Qualified distributions Roth conversions Estate planning impact Join Brian Kurrus, CFP® as he presents these and other considerations to help you make the most of your Thrift Savings Plan.