We are very excited to announce the next ServiceNow User Group in Washington D.C. on Wednesday, July 27, 2016. Please join ServiceNow specialists and expert users to discuss the latest ServiceNow news and updates, along with best practice discussions and opportunities for networking with your fellow IT professionals. This session will allow users to: Trade tips, tricks and successes around the ServiceNow platform Hear best practices and demons...

With ever-expanding mission requirements, continuing budgetary challenges, and cumbersome legacy IT systems, federal agencies are faced with many hurdles to become fully evolved digital enterprises. Today, a single large agency or department may have many hundreds, perhaps thousands, of outdated systems in place – making meeting mission requirements in a costly, efficient, and effective manner all the more difficult. On June 21st, Servic...

State & Local Governments are deploying more cloud and SaaS applications than ever before to support a wide range of business services. But how do they know if their processes are more cost efficient or supporting continuous regulatory change and scrutiny? Deploying services without understanding if those services are really meeting the business needs is like picking a destination without a map on how to get there. At the heart of a busine...