The arrival of 5G means public safety agencies can see and act on real-time information faster and more efficiently. Frontline responders are now connected in more ways than ever before, which has enormous benefits for safety and transparency. Learn how Axon is addressing the demand for connected vehicle technology that provides greater insight, access and visibility to first responders in the field.

CEU: A certificate of attendance will be offered. The fire service is in the midst of changes. How do we, as instructors, lead this change? How do we get firefighters to look at things differently? How can the fire service provide emergency response in a more effective and efficient way? Who will be the change agents for this paradigm shift? It starts with training officers and instructors thinking about how these changes will positively impac...

Speaker: Dr. Anna Fitch Courie, DNP, RN, PHNA-BC, Director, Responder Wellness, FirstNet Program at AT&T Description: First responders experience health risk factors that far exceed the general population – simply by the nature of their work. And there are different levels of intervention to help influence health, according to the socio-ecological model of health and behavior change. These include the individual; the family, unit or...

Hear from several chiefs on the importance of the mental health and wellness of your members. Is there a mental health component in your annual physicals? What happens if a mental health issue is discovered? Is your department doing everything it can to help raise awareness of cardiac incidents and steps to take regarding cancer prevention for your firefighters? Have we made progress in these areas? Learn successful practices from several depa...

As an emergency communications center (ECC) professional, you do much more than take 9-1-1 calls and dispatch first responders in the field. You collect and share vital information from an incident. You connect information provided by the public with the response activities happening in the field. And that information is coming at you from more places than ever, as your systems are upgraded to integrate new NG9-1-1 features. As the front-line...

The public appreciates good customer service when dealing with an organization, and the same is true for your volunteer fire department. While performing skillfully during calls is the trademark of competent firefighters, the public may judge you on other things, such as how you acted during a call and how they were treated. Join Tom Merrill for this free webinar to sharpen your social fitness skills and improve your department’s custome...

You’re likely not a stranger to NFPA 1710, but are you missing out on other helpful measurements that could provide even deeper insight into your department’s performance? Don’t worry, we got you covered. During this webinar, we’ll discuss the measurements that will help give you a better picture. You’ll learn how employee retention, development for promotion, fire save, first response outcomes, and preparedness c...

CEU: A certificate of attendance will be offered. Recent societal events have focused on misconduct by law enforcement and improper use of various restraint mechanisms. This dynamic and thought-provoking session will discuss the legal liability and the untoward medical effects of physical and chemical restraints. Join legal and clinical experts as they address the challenging “dual role” of the EMS practitioner in ensuring both pat...

You don’t give up, and neither will we. As we all strive to adapt to an ever-changing world, it is equally, if not more important to us to bring you the most current information on your FirstNet network and the supporting ecosystem. Improvements at the national and local levels have continued, despite a global pandemic and a myriad of natural and manmade emergencies taking place around us. We can’t come visit you in person just yet...

The number of officers who died in the line of duty in 2020 was the highest level of loss in almost 50 years, with much of the increase attributable to COVID-19. As we continue to deal with the pandemic, there’s an equally deadly threat to officers which has long been on the minds of law enforcement officials: police officer suicides. Tragically, the number of police suicides each year often exceeds line-of-duty deaths and leaders have l...