According to a Gartner survey, 75% of supply chain leaders believe that with labor shortages, low employee engagement, and retention challenges, voluntary turnover is here to stay and will likely increase over the next five or more years. The traditional response of the blind pursuit of employee retention has not produced optimal talent results. This raises the question: What if embracing employee turnover has its benefits? Gartner’s mos...

ChatGPT has made generative AI (GenAI) a top priority for the C-suite and has sparked tremendous innovation in new tools beyond foundation models. In the past year, Gartner unveiled its GenAI Hype Cycle to guide technology innovation leaders through these fast-moving technologies and markets. The huge number of GenAI applications and use cases provides great potential for rapid adoption and business value. But it also forces organizations to r...

In 2024, infrastructure and operations (I&O) leaders are confronted with unprecedented levels of change and disruption, necessitating a shift beyond the traditional balancing act of supply and demand. To maximize value, I&O must embrace AI, automation, and the creation of self-service, resilient platforms. However, this transformation requires ruthless prioritization aligned with customer needs. Transparency regarding priorities, inves...

Here we are, just over a year after the most significant bang of most of our careers – generative AI – and the question is no longer what is it, but how are organizations putting it into action? Generative AI accelerated the business agility agenda from discussions to proactionary approaches and strategies. Still, few organizations have determined the best ways to measure and quantify these initiatives or consistently track them to...

Planning to make a big technology purchase soon? How confident are you that it will be successful? A critical technology purchase can be a time-consuming, complicated process with challenges like competing priorities, lack of consensus, over-zealous vendors and limited unbiased information — that’s where BuySmart can help.Backed by actionable, objective insight from Gartner, BuySmart helps you save time, collaborate effectively, an...

Tech marketers embraced generative AI (GenAI) when it first emerged in 2023, using it to improve the effectiveness of various use cases, including market intelligence, sales prospecting, content creation, and messaging. In 2024 and beyond, Gartner expects GenAI to continue to drive greater efficiency and effectiveness across a wider range of use cases and have a transformative effect unlike most other recent innovations. Join our experts in th...

The healthcare and life science industries continue to evolve rapidly. CIOs, IT leaders, and business teams continue to invest in customer experience (CX), seek out ways to generate revenue, and aim to improve operating margins. Meanwhile, pressures continue to loom, creating uncertainty and a need to change. Healthcare and life science leaders need insight to determine what actions to take to solve their most pressing business problems and ex...

AI is no longer an innovation; it has become a permanent fixture of an organization’s technological landscape, permeating every area of the enterprise. However, AI initiatives only involve AI experts and a few executives. Work is evolving and so must talent. AI cannot be harnessed if the workforce is not equipped with the knowledge and skills to utilize it. To fully leverage the enormous potential to transform how businesses generate val...

Higher education CIOs are navigating the delicate balancing act of reinventing their institutions to align with 2030 strategies while wrestling with budgetary limitations, talent shortages, and the weight of existing technology systems. The ongoing transformation in digital education delivery has amplified global competitiveness and intensified the pressure on institutions to adapt swiftly. The ascent of generative AI introduces the tantalizin...

Keeping critical initiatives on track is a perennial challenge for organizations in the public and private sectors. CIOs especially must focus on improving partnerships across their digital delivery ecosystems, whether they be the customers to whom they provide solutions, the partners who help to create and deliver solutions, or senior leadership to maintain funding and support. Join this free webinar as Gartner expert Christie Struckman helps...