Attendees joined us for an exclusive, in-person event. This half-day User Group was a great opportunity to connect with industry peers, learn from Salesforce experts, and gain insights into the latest product innovations and customer success stories. Here are some key sessions that were covered:Dreamforce Recap & Product InnovationsCustomer Success - Taking Advantage of CS and SignatureAgentforce DemonstrationCustomer Panel - Good, Better,...

During the webinar, Kyra Solutions, a leading Salesforce partner, showcased how government agencies can transform operations with their Field Service Solution powered by Salesforce. Together, we explored the key challenges agencies face in managing field operations and how Kyra’s tailored solutions enhance efficiency, reduce costs, and improve service delivery. We provided practical insights and solutions for agencies aiming to modernize...

Floridians, join us for an exciting half-day event tailored specifically for state and local public sector agencies. This complimentary innovation day will feature inspiring customer stories, engaging panels, hands-on demonstrations, and networking with your peers as well as select Salesforce partners. Check-in will begin at 11:30am. Then, enjoy a delicious buffet lunch and stop by our partners' sponsored booths. Afterward, we will dive in...

Attendees immersed themselves in the Salesforce ecosystem and discovered how to optimize the platform to meet the unique requirements of Los Angeles.

Experts from Salesforce and AWS discussed how MuleSoft’s integration platform, paired with AWS’s secure and flexible cloud services, can enhance the Navy's logistics and readiness efforts. Attendees heard how this collaboration provides Navy leadership with vital insights into asset readiness, supply chain visibility, and logistics management. Attendees learned how:MuleSoft integrates Navy systems to enable real-time data access an...

Attendees joined us for an insightful webinar specifically for the Mountain West Region, focusing on the evolution and future of Artificial Intelligence, where we will explore potential use cases for Agentic AI in the public sector. The event featured an exclusive interview with Peter Schwartz, Chief Futures Officer at Salesforce, and a discussion among CIO thought leaders across state governments in the west. Additionally, there was a demonst...

Whether you are a local health department director, epidemiologist, IT leader, or public health professional, this webinar will provide actionable insights to help your organization modernize and rebuild trust through Salesforce-powered public health service delivery. Join us as we explore the transformative potential of CRM technology in restoring community faith in local public health. During this webinar, attendees:Explored how Salesforce c...

Attendees joined this exclusive webinar where the Salesforce DoD team unveiled Agentforce, a groundbreaking AI-powered solution built on AWS cloud services. They discovered how this cutting-edge platform transformed operations across the United States Department of Defense by enhancing mission readiness, streamlining operations, and driving efficiency. An expert panel guided participants through Agentforce's advanced capabilities, showcasing h...

In our recent LA County webinar, attendees saw Agentforce's AI in action! They learned how it delivers 24/7 support for employees and citizens by automating tasks, improving experiences, enabling data-driven decisions, and boosting efficiency while cutting costs.

In the webinar, participants discovered how Salesforce’s Talent Recruitment Management is revolutionizing public sector hiring. The session explored how this innovative solution can streamline the entire talent management journey—from workforce planning through retirement—empowering agencies to accelerate hiring, improve the candidate experience, and ensure compliance. What Was Explored:Leverage Salesforce's Talent Recruitmen...