Thank you for joining Cadalys and Salesforce to explore the future of Enterprise Service Management. If you missed it or want to revisit key highlights, here’s a quick recap:Key Takeaways:Unlock Service Excellence: Reimagine enterprise services with Cadalys and Salesforce.Case Study: Albuquerque Waters’ IT service improvements.Live Demo: See Cadalys in action for the public sector.

On April 1st, attendees joined us in Columbus, OH for an exciting and informative Innovation Day at the National Veteran's Memorial and Museum! Attendees heard from State of Ohio department executives, industry experts, the Salesforce Public Sector team, and more as they explored how to deliver personalized and frictionless digital government services.

In our recent webinar, attendees discovered how Salesforce's Agentforce modernizes 311 and case management.In the session, we discussed:Real-world Agentforce applicationsA customer story from Cincinnati Chambers A live Agentforce demo

Our webinar showcased:Operational Efficiency: Streamline resource management and automate tasks for mission focus.Real-Time Data Access: Access vital information on equipment status for informed decision-making.Enhanced Communication: Improve coordination between field teams and command centers.Security and Compliance: Protect sensitive data and ensure military compliance standards.Integration Capabilities: Seamlessly integrate with existing D...

California Innovation Day featuring Salesforce showcased the latest industry insights on the role of AI in the future of government, citizen engagement, and operational efficiencies.

Attendees joined us on Tuesday, June 17, 2025, for our webinar: Transforming Soldier Success: Enhancing Recruitment & Training in the Army & DoD with Salesforce EDU Cloud.They learned how this secure platform creates comprehensive soldier profiles, enables personalized learning journeys and connects insights across military education while operating at a DoD Impact Level 4 and 5 compliance.Learning ObjectivesPersonalized Soldier Profil...

Tired of traditional metrics that overlook the deeper causes of your clients’ challenges? Equip your team with CareSphere leveraging Artificial Intelligence (AI) and unlock the tools to make informed, data-driven decisions.During this webinar, our CoreSphere speaker gave an insightful demo and discussion on how to easily capture and harness Social Determinants of Health (SDoH) data using CareSphere’s scalable, flexible client and c...

Thank you for attending our webinar! We hope you found valuable insights into how AI-powered solutions can transform airport operations and enhance the traveler experience. From personalized engagement to seamless communication, we showcased how these technologies can boost satisfaction and drive revenue.Key Takeaways:Deliver personalized recommendations and offersImprove customer satisfaction with real-time updatesIncrease operational efficie...

On August 28th, attendees joined us in person to hear from State of Arizona department executives, industry experts, the Salesforce Public Sector team, and more as they explored how to deliver personalized and frictionless digital government services.Sessions included fireside chats and panel sessions with company executives, and they explored the practical strategies for transforming your agency's operations.After the event, attendees joined...

On Tuesday, September 16th, attendees joined us to hear how State and Local agencies can build a unified constituent profile, unlocking the full potential of their data for enhanced public service.How unified profiles solve unique challenges around knowing your constituentsThere are two paths to successful AI - learn what they areIdentify opportunities for wins that don’t require multi-year projects