Three senior managers from NARA's Office of the Chief Records Officer for the U.S. Government will discuss the latest content related to federal records management, including additional guidance on the M-19-21 Memo, Transition to Electronic Records. The NARA thought leaders will share what they have learned from agency reporting, and what the agency recently produced to support overall records management. Webinar participants will learn: Statu...

Technological advances are altering employee and citizen expectations. Hand-held devices allow users to obtain what they want, when they want it and, in the desired format. Citizens are spending more time online than ever before and have come to expect equal service capabilities from government and the private sector. Modern technology has placed the digital customer experience front and center. The Digital Experience is the sum of digital int...

Cloud Computing continues to grow in importance in the public sector. Agency personnel responsible for developing and implementing cloud-based solutions, for implementing data center consolidation and other technology efficiencies, continue to look for opportunities to learn about the best technologies, configurations, service and deployment models and appropriate mix of cloud services, based on their government agency requirements. Digital Go...

COVID-19 has accelerated government’s need to more effectively reach, serve and respond to the needs and interests of the always-on, always-connected public. With accelerated digital transformation underway, and an unprecedented rise in demand for trustworthy information, government communicators need a sound strategy to guide their efforts in the months ahead. Leading organizations prioritize understanding customer needs and pain points...

Data security threats continue to increase in number and sophistication. The growing use of collaborative technologies – from mobile devices and social media to virtualization and cloud computing – will continue to be one of the most significant factors impacting the security landscape. For these reasons, the federal government has increased efforts to minimize and prevent cyber security attacks, and will continue to place signific...

As the volume of digital information continues to grow, the scope of electronic records management has expanded exponentially and is an increasingly critical issue for government agencies, particularly as it relates to providing secure storage, access and retrieval of government records. Key government and industry experts will gather at the 17th annual event to discuss current technology solutions/requirements, policy updates/changes and revi...

Recently, the National Institute of Standards and Technology (NIST) released the final Risk Management Framework (RMF) standard (SP800-37, Rev 2), an update to the Security Control Baselines (draft SP800-53, Rev 5), and a revision to the NIST Cyber Security Framework (CSF). RMF now requires an additional step, Preparation Step with 18 new Tasks, and the security control baselines families have increased from 18 to 21 to include more privacy an...

Inbound and Outbound mail operations haven’t changed much in the Federal Government over the past 50 + years. The COVID-19 pandemic created a challenge and sense of urgency for many agencies to modernize mail operations. Agencies need to get the right mail into the right hands with efficient, cost-effective mail management regardless of mail type. With the appropriate resources, processes and technology, agencies can digitally transform...

In 2018, the Department of Consumer and Regulatory Affairs (DCRA) embarked on a Digital Transformation journey called "Vision 2020," focused on technology enhancements to streamline processes and increase efficiency for their customers. The lessons learned and accomplishments achieved are applicable to Federal, State and Local governments nationwide. With the current public health emergency, DCRA temporarily closed their offices, and quickly p...

To protect the health and safety of attendees, this event has been moved to online-only due to COVID-19 concerns. New Date: 6/10/2020 As a follow-up to Digital Government Institute’s popular flagship E-Discovery, Records & Information Management Conference, government Records Management professionals will once again gather in June to network and continue the dialog about e-discovery, records and information management policies, appli...