User Centered Digital Experience Series...
Building Program Awareness: Communication Strategies that Drive Outcomes Successful digital service adoption begins long before a form submission. Agencies benefit most from creating awareness campaigns that highlight program benefits, and journey mapping the user experience to ensure seamless adoption. Discover the value of multi-channel, customized communications strategies that attract individuals to program enrollment. Join experts to lear...
June 13, 2023
Organizer:
GRANICUS Location:
Webcast
Public Sector Digital Communications Be...
Government agency leaders are focused on modernizing the civic engagement journey to create better experiences for the people they serve. From improving program awareness to increasing enrollment and establishing continued participation, leaders are finding new ways to bring positive digital government experiences to their users. Join Granicus experts for two 30-minute conversations that dig into data on five critical digital communications be...
March 21, 2023
Organizer:
GRANICUS Location:
Webcast
Best Practices for Effectively Communic...
The art of communication is key to public records request management. According to a recent study, approximately one in three people say the most important aspect of customer service is speaking with a knowledgeable and friendly agency representative. Clerks and records managers are often the first, and sometimes only, personnel within an agency that community members interact with. Ensuring that this is a positive experience is important to b...
How to Grow and Engage More of Your Audience
The Department of Veterans Affairs (VA) is one of the federal government's largest departments, providing those who have served in the United States Armed Forces with a range of entitled benefits including health care, disability insurance, employment training, educational assistance, and home loans. As part of their health care benefits, veterans have access to My HealtheVet, an online health portal where they can:Send secure messages to thei...
Comms in COVID's Wake: 5 Steps Toward R...
For many public sector communicators, the rush to send mass announcements about COVID-19 health information is being replaced by a need to inform a variety of audiences at scale for everything that’s come after. Whether communicating community risk levels, sharing testing information, or handling any number of unexpected scenarios, your audience will put new demands on your work. How do you do it well — at scale? In this webinar, y...
May 6, 2020
Organizer:
Granicus Location:
Webcast
How to Fight COVID-19 Misinformation Wi...
While the pandemic continues to impact people across the country, people continue to look to government organizations for the facts they need to stay informed and safe. That’s why Granicus released a suite of free widgets — easily installed on any government website — that automatically aggregate content from trusted government sources and connect website visitors with accurate, timely, and relevant government information. Ad...
April 30, 2020
Organizer:
Granicus Location:
Webcast
Department of Veterans Affairs Digital...
The Department of Veterans Affairs and Granicus are hosting the VA Digital Engagement Day, a free communications workshop on April 2nd at the Granicus office in DC. Granicus’ govDelivery administrators, program managers, public affairs specialists and communications professionals are encouraged to register to learn best practices and share knowledge of VA’s digital communications efforts across the enterprise. A hot breakfast with...
April 2, 2019
Organizer:
Granicus Location:
Washington, DC
Granicus National Summit 2018
Join us at the Granicus National Summit 2018, the premier gathering for government officials interested in using technology to better improve the citizen experience.Last year, more than 500 government employees representing over 35 organizations attend the Summit. This year, expect more great content, inspirational speakers, hands-on breakout sessions and networking opportunities. Earn up to six continuing professional education (CPE) credits...
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