The COVID-19 pandemic showed us that a lot can change very quickly and that our strategies must be ready to adjust accordingly. Even the most basic assumptions about when, where and how we work have been broken. How do you plan for the future when the foundations of your enterprise have shifted and when further shocks are inevitable? And how do you execute your strategy when the world around you is continually changing? This complimentary webi...

The average number of third-party relationships needed to operate continues to grow and expand across the globe, and so do the associated risks. In fact, 66% of enterprise risk management (ERM) executives have at least one third-party risk in their top 10 risks. What steps do enterprise risk management executives need to take to better manage third-party risk? This complimentary webinar offers proven best practices and also success stories whe...

Governments face increasing pressure from internal and external stakeholders to both encourage and follow sustainable business practices, and CIOs can take a lead role in addressing this demand. Constituents and employees alike seek to minimize any potential negative impact on the environment. Environmental, social and governance (ESG) initiatives are a way to measure sustainable business progress. Sustainable technology is a framework to impr...

Eight out of 10 companies struggle to implement their customer service strategic plans. The increasing pace of change inside and outside service organizations makes it difficult for strategies to remain relevant. In addition, the strategic planning process and the strategy itself remain disconnected from the people, activities, measures, and decisions needed daily to achieve the desired outcomes of the plan. This complimentary webinar shares t...

Disruptions create lasting change that does not tend to die away unless disrupted by something else. Tech and service providers are particularly sensitive to disruptions since they are either creators of it or forced to react to it. The complimentary webinar explores the seven disruptions that will impact tech providers over the next five years. We explore what you need to consider in order to respond to disruptions or to be the disruptor. Dis...

Inflection points and wild cards continually threaten to shake up industries. However, future-fit organizations are able to survive disruption by actively sensing and responding to changes. Still, a recent Gartner survey found that only 38% of organizations have a formal process for this type of trendspotting. Executives who are not adequately trendspotting already likely will miss critical inputs to their strategic assumptions and planning. T...

Discussion Topics: Understand why executive support is crucial for security awareness programs 3 ways you can gain support for your security awareness program Effectively communicate the value of your security awareness program Securing investment from executives for a security awareness program depends on persuasive justification and strong negotiation skills. Support for awareness programs can be dismissed or deprioritized as larger projects...

Discussion Topics: Why boards of directors view COVID-related digital disruption as the biggest external threat Digital initiatives must drive identifiable operational improvement and new revenue streams 67% of boards of directors expect to increase IT and technology spending Board of directors have increased their risk appetite as enterprises prepare for a postpandemic renewal. This is because making investments and strategic decisions in an...

Discussion Topics: Understand the state of marketing budgets in 2021 Learn about major shifts in marketing spend and the reasons for reprioritization Gain real-world CMO input about innovation and marketing transformation when faced with budgetary challenges Chief marketing officers (CMOs) faced unique challenges in 2020. In-year marketing budgets were hit hard, with the majority of CMOs reporting budget cuts. However, CMOs were optimistic tha...

Discussion Topics: Understand what is composite AI Know which business problems composite AI can most impact Get a look into the future of composite AI Composite AI (artificial intelligence) combines different AI techniques to achieve better results. It offers two main benefits in the short term: 1. Dealing with "small data;" and 2. Helping to expand the scope and quality of AI applications through increased generalization and better abstracti...