Insurance and banking CIOs are both facing pressures to rethink their digital strategies. Insurers lack maturity in their digital journey, while banking CIOs need to focus on delivering profitable outcomes. Both industries are looking to leverage AI, automation, and customer experience to drive innovation. In order to compete, forward-thinking CIOs will use a diverse approach to compete by combining innovations from multiple fronts: through pa...

As 2024 unfolds, we face another wave of challenges and opportunities for the future of work. Anticipation of the productivity impact of technology is at an all-time high, with pressures to control costs also rising. Four years of intense change left us with an exhausted workforce, and over half of the world’s population will experience a national election in 2024. Despite these challenges chief human resource officers (CHROs) have an ex...

Artificial intelligence (AI) can potentially bring significant value to organizations by enhancing productivity, improving decision-making, and creating new opportunities for growth and innovation. Yet, according to Gartner surveys, obtaining value from AI is challenging. The main barriers to AI implementation are the lack of understanding the benefits and uses of AI techniques and the difficulty in measuring AI’s value. As enterprises s...

Without a doubt, 2023 belonged to artificial intelligence, especially generative AI (GenAI). GenAI’s emergence and mass awareness led to a very large number of experimentations, mostly focused on productivity improvements. The excitement generated a demand barely fulfilled by a fast-increasing number of software providers. AI is much larger than GenAI, and many organizations now seem ready to explore the full spectrum of AI techniques an...

CIOs are responsible for developing IT strategies that facilitate and drive enterprise transformation, as well as ensuring that those strategies are effectively implemented. Effectively communicating the IT strategy to stakeholders is critical to securing the right support, funding and other resources needed to deliver on the plan. CIOs who struggle to personalize their strategic plan communications to their audience may face a lack of support...

Strategic cost optimization is more than just cost cutting. CIOs must drive a culture that proactively looks for ways to optimize spend prior to contractual commitment and recover current spend on projects and services that are underperforming or in which there is overinvestment. CIOs continue to experience cost pressures due to their geography or global pressures, making it difficult for them to help the enterprise achieve its objectives whil...

Government technology leaders face unabated pressures, both technological and societal, to deliver better, faster and increasingly more cost-effective citizen services. CIOs must simultaneously focus on digital transformation and modernization to succeed. According to a recent Gartner Legacy Modernization survey, only 5% of government CIOs have not changed their modernization strategy. Join this complimentary government webinar to identify the...

Product management at technology providers serves as the hub around which business success spins. As new technologies like generative AI emerge, fresh decision-making approaches develop, and organizational barriers increase, product leaders must adapt to deliver value to their customers. The 2024 Gartner Leadership Vision for Product Management Leaders offers guidance on how product managers can prepare for three critical priorities in the com...

Technology leaders at midsize enterprises struggle to evaluate, select and deploy emerging technologies that add value. The Gartner Technology Adoption Roadmap harnesses the collective wisdom of midsize enterprise CIOs and leaders to understand adoption plans, value and risk perceptions of 50 technologies across six core domains: Computer infrastructure and platform services; storage and database; digital workplace; IT automation; network; and...

Most organizations today use cloud computing, which continues to generate hype as well as technology innovations and trends. Infrastructure and operations leaders must treat the hype about cloud computing pragmatically, as innovations emerge and cloud use becomes ubiquitous. Despite the broad and mainstream use of cloud computing, hype surrounding the benefits and limitations of cloud persists. Most organizations use cloud computing and are in...