Redefining the Workforce & Workplace in an Age of Uncertainty  Employers and employees need to keep up with a fast-paced world of new challenges – working in isolation, weathering waves of mass resignations, and training staff in the use of ever-changing technology. To solve these countless challenges, plus those yet to arise, HR professionals must communicate and collaborate.  How can they best empower workers ...

In this technological age, governments must rethink how their services meet citizens’ needs. The way society consumes information and accesses government services has dramatically shifted from physical to digital over the past decade. With digital delivery, governments can serve citizens in real-time, speeding up the number of transactions while reducing costs on other expenses. How can government agencies deliver citizens secure and tim...

Cutting Through Complexity to Deliver Clarity for Actionable Insights Public sector data professionals have tremendous influence in shaping an equitable society. Whether this means properly contextualizing public health statistics, analyzing demographic data, or identifying economic disparities, the power of data is revolutionary. If, however, the public sector operates without coordination, meaningful progress can be challenging. How can publ...

DEI has become an inherent part of organizational culture as we look to build better workforces for the future. Studies have shown that a diverse and inclusive workplace culture promotes employee engagement and productivity, and enables problem-solving and collaboration, while varying perspectives on business challenges creates innovative and positive outcomes. While many governments have shifted policies and mandates to address DEI issues, im...

The reality of government today is that it is just as complex as any multinational corporation–and complexity can breed confusion. Between citizens, partners, and clients -digital transformation and service delivery across the Federal Government has been essential to responding to contemporary expectations. Departments and agencies across the Federal Government have been innovating and bringing new tools to bear to execute their missions...

In this technological age, governments must rethink how their services meet citizens’ needs. The way society consumes information and accesses government services has dramatically shifted from physical to digital over the past decade. The COVID-19 pandemic has only intensified this transition by restricting most in-person interactions. With digital delivery, however, governments can serve citizens in real-time, speeding up the number of...

Connecting Leaders & Ideas to Build a Better Public Service As we begin to break free from the confines of COVID; a “renewed normal” has begun to take shape across the country. Now, more than ever, public sector innovation is a must. By leveraging new approaches to old problems – from policy design to service delivery, new technologies and improving the use of data – we stand to improve the performance and responsiv...

Registration is Now Closed Safeguarding Data and Mitigating Risk through Comprehensive Data Governance Frameworks Data has become ubiquitous. It surrounds us in every step of our daily lives and permeates what were once mundane, uninteresting tasks. Whether in the private or the public sectors – data has changed how we engage, how we work, and how we think. Leveraging that data, harnessing it and putting it to work for the benefit of all...

Delivering a Connected and Seamless Citizen Experience As consumers, we have rapidly become accustomed to the convenience of utilizing phone apps and other digital channels in order to interact with organizations, make purchases, and provide feedback. As our expectations as consumers have shifted – so too have our expectations as citizens. As departments, agencies and localities around the country respond to this shifting demand in engag...

As we begin to break free COVID’s confines, a “renewed normal” has begun to take shape across the country. Now more than ever, public sector innovation is critical – from policy design to service delivery, new technologies and data usage. By leveraging new approaches to old problems, governments stand to improve their performance and responsiveness to the unique challenges of today. We must ensure that recovery is both...