Legacy case management systems and processes prohibit federal government agencies from providing great service. This failure to deliver great service is hurting you in more ways than you realize. View our on-demand webinar for a discussion with Andrea Miller (USDA, ARS/AFM). Andrea Miller shares how Salesforce Federal Case Management has helped the USDA streamline internal business operations and improve their ability to track service delivery...

The rapid evolution of new technology, including social, mobile, and cloud is fundamentally changing customer expectations regarding how, when, and where they interact with both commercial and public sector organizations. Access this on-demand webinar to learn how two of Salesforce’s most successful government customers responded to the challenge of modernizing contact center operations and improved mission and service delivery while red...

The state of federal IT is untenable. 80% of all funds go to just keeping the lights on. Agencies are so strangled by operation and management (O&M) costs that they cannot afford new solutions for their mission customers. Worse yet, all of this O&M money goes to pay for applications that are not securable. The long-standing trust in the traditional software and services vendors is vanishing rapidly under the realization that the govern...

Join Carahsoft for an evening of networking immediately following the first day of the North Carolina Digital Government Summit. Continue conversations with your peers over hors d’oeuvres and an open bar. Coquette Brasserie is located conveniently, one mile away from the Hilton in Raleigh’s North Hills. Save your seat – limited spots remain!

There are increasing requests for service across channels, and daunting challenges to deliver more with older, disconnected systems, multiple knowledge sources, and smaller budgets. The rapid evolution of new technology, including social, mobile, and cloud, is fundamentally changing customer expectations regarding how, when, and where they interact with both commercial and public sector organizations. Join Salesforce for an on-demand webinar,...

There are increasing requests for service across channels, and daunting challenges to deliver more with older, disconnected systems, multiple knowledge sources, and smaller budgets. The rapid evolution of new technology, including social, mobile, and cloud, is fundamentally changing customer expectations regarding how, when, and where they interact with both commercial and public sector organizations. Join Salesforce for a live webcast, discu...

As more departments and agencies connect caseworkers, case details, and case resources in order to better govern, the resulting amount of data grows exponentially. The data captures invaluable insight about case processing and overall drivers behind mission services.Government Cloud Wave extends the analytical functionality of Case Management, helping caseworkers to close cases faster.Join us as we host Acumen Solutions for a demo of Governme...

Come learn how revolutionary technology platforms easily integrate with your current infrastructure enabling automation, collaboration, mobile and rapid response to change.Register today for a complimentary educational seminar promoting government innovation and a hands-on training session! Questions? Contact me.Brian KingSalesforce Government Team atCarahsoft Technology Corp.703-889-9826 (Direct)877-SFDC-007 (Toll-Free)brian.king@carahsoft.c...

Are you ready for a new kind of customer success? Join us for the all-new Salesforce World Tour in Washington, D.C. on April 28 and see how to connect with your customers in a whole new way. Access the best speakers, sessions, keynotes, and more - for FREE! Learn firsthand from government leaders how to sell, service, market and succeed like never before!

Build a More Responsive Team with Salesforce Wave Analytics for Government In order to make the most responsive decisions for your community, you have to have the right data, in the right context, at the right time. Salesforce can provide this to help leaders learn more about their community to bring data to life. Join us for this complimentary webcast where we will cover industry-leading best practices for data analytics and discuss the benef...