Agencies require data in the right form — and at the right place and time — to deliver the services that citizens need. Join us and IDC guest speaker Alan Weber for a discussion around the tools, information, and culture that are critical to enhancing the citizen experience. Alan will walk through top statistics from an in-depth study entitled Driving Value Through Digital Services that highlights the efficacy of CRM and other tool...

With the increasing number and sophistication of cyber attacks around the world, federal agencies are finding that perimeter, network-based security protection is not enough. There is an increased emphasis on a layered defense strategy that includes application, data, and access-level protections. Join us for an educational webinar to learn how Salesforce makes it easy to: Monitor app and data useEncrypt sensitive dataAutomate security polic...

There are increasing requests for service across channels, and daunting challenges to deliver more with older, disconnected systems, multiple knowledge sources, and smaller budgets. The rapid evolution of new technology, including social, mobile, and cloud, is fundamentally changing customer expectations regarding how, when, and where they interact with both commercial and public sector organizations. Join Salesforce for a live webcast, discu...

As more departments and agencies connect caseworkers, case details, and case resources in order to better govern, the resulting amount of data grows exponentially. The data captures invaluable insight about case processing and overall drivers behind mission services.Government Cloud Wave extends the analytical functionality of Case Management, helping caseworkers to close cases faster.Join us as we host Acumen Solutions for a demo of Governme...

Come learn how revolutionary technology platforms easily integrate with your current infrastructure enabling automation, collaboration, mobile and rapid response to change.Register today for a complimentary educational seminar promoting government innovation and a hands-on training session! Questions? Contact me.Brian KingSalesforce Government Team atCarahsoft Technology Corp.703-889-9826 (Direct)877-SFDC-007 (Toll-Free)brian.king@carahsoft.c...

Are you ready for a new kind of customer success? Join us for the all-new Salesforce World Tour in Washington, D.C. on April 28 and see how to connect with your customers in a whole new way. Access the best speakers, sessions, keynotes, and more - for FREE! Learn firsthand from government leaders how to sell, service, market and succeed like never before!

Just-in-time Application Modeling Sessions™ – JAM Sessions as they are called – allow teams of individuals to come together in a shared space to create, iterate and replicate solutions and ideas. JAM Sessions are cost-saving, client-driven initiatives that provide solutions for today’s budget conscious organization. Join us on Thursday July 10 from noon-3pm for lunch and experience a new and innovative way to build and...