Calling all Trailblazers - Salesforce is headed to NYC! Join us for a day of innovation, inspiration, and learning at the Javits Convention Center on December 14. Learn best practices and gain the tools you need to help your agency connect with customers in a whole new way. Get the chance to experience Salesforce products up close and learn a new way to connect to customers with the power of the Intelligent Customer Success Platform. Don't mi...

Attendees of this on-demand webcast learned how the innovative Salesforce Licensing Solution helps agencies to: Efficiently deliver responsive customer service to both licensees and businesses. Enable staff to leverage insights to make data-driven decisions with service delivery. Synchronize with the latest regulations, compliance, and legislation on an agile and secure platform. This webcast featured Michael Miller, Deputy Director, from the...

Join us for happy hour on the Grand Hyatt Balcony, immediately following Wednesday's Dreamforce. Continue networking with your peers while you enjoy hors d'oeuvres and an open bar. The Grand Hyatt is located adjacent to the exhibit hall at Moscone Center. Register today - space is limited!

Dreamforce is an unforgettable week of learning, inspiration and fun - Start it off right with Salesforce and Carahsoft. Join us on Monday, October 3 at one of the top venues in San Francisco, Terra Gallery, for an evening of celebration, collaboration and connection. In addition, enjoy the most interesting band in the world, San Francisco's own Pop Rocks, as you optimize your experience at Dreamforce while networking with your peers.

The rapid evolution of new technology, including social, mobile, and cloud is fundamentally changing customer expectations regarding how, when, and where they interact with both commercial and public sector organizations. Access this on-demand webinar to learn how two of Salesforce’s most successful government customers responded to the challenge of modernizing contact center operations and improved mission and service delivery while red...

Join Carahsoft for an evening of networking immediately following the first day of the North Carolina Digital Government Summit. Continue conversations with your peers over hors d’oeuvres and an open bar. Coquette Brasserie is located conveniently, one mile away from the Hilton in Raleigh’s North Hills. Save your seat – limited spots remain!

There are increasing requests for service across channels, and daunting challenges to deliver more with older, disconnected systems, multiple knowledge sources, and smaller budgets. The rapid evolution of new technology, including social, mobile, and cloud, is fundamentally changing customer expectations regarding how, when, and where they interact with both commercial and public sector organizations. Join Salesforce for an on-demand webinar,...

There are increasing requests for service across channels, and daunting challenges to deliver more with older, disconnected systems, multiple knowledge sources, and smaller budgets. The rapid evolution of new technology, including social, mobile, and cloud, is fundamentally changing customer expectations regarding how, when, and where they interact with both commercial and public sector organizations. Join Salesforce for a live webcast, discu...

Join us along with our partners, Deloitte and BasicGov. 3 key questions for you: 1. Are you working with complex and disjointed licensing processes that make it difficult for staff to be collaborative, efficient, and effective? 2. Are you able to respond to the expectations of your customers when it comes to licensing? 3. Are you able to quickly adapt your system to meet the changing regulatory requirements? The Salesforce Licensing solution i...

As more departments and agencies connect caseworkers, case details, and case resources in order to better govern, the resulting amount of data grows exponentially. The data captures invaluable insight about case processing and overall drivers behind mission services. Government Cloud Wave extends the analytical functionality of Case Management, helping caseworkers to close cases faster. View our on-demand webcast as we host Salesforce and Acum...