The most valuable component of the U.S. Military is our warfighters. Supporting the safety and well-being of our servicemembers, their families, and their local communities is of paramount importance. ServiceNow is a proud partner across the DoD, providing the platform to digitize how work gets done and ensure that government-owned facilities are properly maintained and positively impacting servicemember lives in DoD-managed housing, dormitori...

At one time or another, we - as private citizens - have experienced modern customer service while interacting online with leading retailers, entertainment providers, fulfillment centers, banks and/or credit cards, as a few examples. The world-class, consumer-grade customer experiences these leading providers deliver to their customers is the same experience the Army is now delivering to its customers. Join ServiceNow and SOFtact Solutions for...

With the transformation of ServiceNow in organizations from an ITSM solution to a platform-of-platforms, there is a greater need to define the role of a platform owner independent of specific domain areas. Instead, the platform owner is a provider of services, governance, and facilitator for citizen development. Join us as we discuss a minimal, yet sufficient governance model, incorporating demand management.

With virtual and hybrid working here to stay, agencies are re-imagining service delivery models to meet what is now a long-term need. The workflows and systems that support IT services must be user-friendly while conforming to critical security requirements. ServiceNow has created a tight integration with Microsoft to meet employees where they are in the new digital workplace. Join ServiceNow and Microsoft to get a look at what the future of I...

This series focuses on introducing attendees to ServiceNow experts and capabilities, teaching attendees how ServiceNow's platform capabilities can be leveraged and implemented within their own organizations. During this session, you will learn how the Army has enabled their customers, US Army soliders, and their families, to receive a frictionless service experience while living in Army Base housing around the world. Through ServiceNow, the Ar...

With virtual and hybrid working here to stay, agencies are re-imagining service delivery models to meet what is now a long-term need. The workflows and systems that support IT services must be user-friendly while conforming to critical security requirements. ServiceNow has created a tight integration with Microsoft to meet employees where they are in the new digital workplace. Join ServiceNow and Microsoft to get a look at what the future of I...

The growing use of cloud and SaaS improves connections and efficiency but also increases the threat and attack surface for agencies to monitor and manage. Disparate security solutions have proven to be ineffective at assisting security operations teams to effectively detect, investigate, and respond to the increased volume of security threats. The ServiceNow Platform has the power to bring together security solutions that weren’t designe...

Join us for a webinar where we will explore how ServiceNow's unique platform approach and ICF's delivery of low-code development can help you build cross-enterprise apps fast, deliver experiences your end-users love, and scale apps without sprawl. During this webinar you will learn: What low-code development is The benefits of low-code development The Value of low-code/no-code Successes in low-code/no-code How to get involved in low-code/no-code

With virtual and hybrid working here to stay, agencies are re-imagining service delivery models to meet what is now a long-term need. The workflows and systems that support IT services must be user-friendly while conforming to critical security requirements. ServiceNow has created a tight integration with Microsoft to meet employees where they are in the new digital workplace. Join ServiceNow and Microsoft for a 3-part series to get a look at...

Government agencies are under a lot of pressure to innovate faster and deliver better citizen experiences. But legacy systems and tight budgets are serious barriers to modernization. What these agencies need is a solution that automates workflows for mission and business applications.During this webinar, we will learn how ServiceNow enables government agencies to:Deliver consumer-like digital experiencesOptimize workforce efficiencyAccelerate...