As healthcare organizations continue to grow their networks of connected medical devices and systems that share sensitive PII and PHI, they become more attractive targets for cyberattacks. Vulnerabilities, ransomware attacks, and patient data leakage are just a few of the issues keeping these security professionals up at night. With Recorded Future intelligence integrated into ServiceNow, healthcare organizations can confidently automate workf...

View our on-demand webcast to understand how your organization can prevent “cloud sprawl” by enforcing good governance and cost controls, while enabling authorized users with access to flexible, approved, and effective application development and deployment options. This is an opportunity to hear how selected agencies are taking action to ensure their cloud services are tracked by a single system of record, enabling management of c...

View our on-demand webcast for an overview of ServiceNow Express, a no-compromise, cloud-based service management solution that’s fast to deploy, and simple to configure. Isn’t it time you said goodbye to service desk confusion and hello to automated IT service delivery? Express empowers you to do the extraordinary with limited resources and budget. You will hear how to automate your daily support tasks and how to track, measure,...

Join ServiceNow and Carahsoft for a complimentary webcast to learn how to manage, enable and operate everything as a service.Register for this webcast to hear experts in IT Service Management and IT Operations Management discuss IT challenges and more, providing a Service Operations Maturity Model that anyone can use to gauge their organization’s current and future state.Attendees will learn: Strategies to drive toward these outcomes, s...

Ever wonder where your IT organization stands today when it comes to its ability to provide outstanding delivery of services to its customers? Is the stack of incident tickets growing? Are there recurring problems without insight on their cause? If an outage occurs, how long does it take to resolve it and mitigate the root cause? Are service delivery challenges impacting budget - and worse, impacting IT's internal reputation? The symptoms may...

State & Local Governments are deploying more cloud and SaaS applications than ever before to support a wide range of business services. But how do they know if their processes are more cost-efficient or whether employees are using their time efficiently? ServiceNow allows agencies to achieve new levels of enterprise productivity by optimizing internal processes. At the heart of a business service is a structured process that needs to be ma...

State & Local Governments are deploying more cloud and SaaS applications than ever before to support a wide range of business services. But how do they know if their processes are more cost efficient or supporting continuous regulatory change and scrutiny? Deploying services without understanding if those services are really meeting the business needs is like picking a destination without a map on how to get there. At the heart of a busine...

Portfolio Management is more than project portfolios. Discover how the Department of Energy (DOE) has automated, consolidated, optimized, and standardized their processes, building integrations between modules and driving workload and resource management, as well as management of a project pipeline. Building upon the ServiceNow Project Management Application, the DOE created a second default portfolio, the Operations Portfolio, to give IT acce...