Too often, operating managers have not been properly prepared to juggled the daily responsibilities of getting work done while also attracting, onboarding, engaging, deploying, developing and retaining people. What is the job of the manager, and what is the job of the HR function/department in attracting, developing and retaining talented people on a daily basis. That is what this session is all about. Why Should You Attend What tactical talen...

Why Should You Attend Are you under pressure to reduce DSO and past due AR now? Is your Credit Department unsure of how to achieve this quickly? Are they careening from one crisis to the next? Is their only solution to add more staff? Learn The key actions that can be implemented within two weeks which will yield results within 2 to 3 months. Six short term initiatives which will drive results in the short term Two medium term actions which wi...

Effective conflict management in a virtual workplace is vital to prevent unneeded problems and to ensure that employees can do their job in the best way possible. When employees know how to handle conflict in a positive manner, it strengthens the relationships among each other, and as a result, problems are significantly decreased – if not totally eliminated. This automatically reduces their stress and tensions, not just at work, but als...

A leader does not necessarily manage, but a manager had better be a good leader. Why is leadership so important? Without leadership, nothing gets done. Leadership brings vision and ideas and sets the course or direction. Managers ensure execution. People don’t leave companies, they leave bosses. Leadership is the most important factor in staff retention and productivity. Often people are uninspired or disgruntled but don’t leave ...

Reducing turnover and fast-tracking new employees to productivity is a key business imperative. The reality is that about 30% of employees don’t make it past their first year and it’s expensive. Good recruitment and hiring can be quickly undone by disorganized poorly executed new employee orientation. And as millennials become a driving force in the workplace, they represent special opportunities and challenges. Every generation ha...

So, we perform Management Reviews because FDA regulations require it? In fact, if you are performing management reviews only to satisfy the FDA, you may be complying, but you are probably wasting your time. Effective management reviews should have tangible value to the senior executives performing the review. In this webinar, we will review how to perform effective management reviews, that will assist in the effective management of the company...

The purposes of an organization’s human resources are to add value, make the organization more competitive, help the organization achieve its business objectives, and help identify and manage risks. The purposes of HR metrics are to help communicate the value added, demonstrate the contribution of human capital, and measure employment related risks. This has become particularly true in managing an organization in the light of COVID-19 an...

Every ERP system has its “canned” reports for AR status and results, as well as fairly sophisticated query capabilities to enable analyses of operational throughput and results. However, do these formats and analyses serve your informational needs giventhat your customer base/segments, products/services, market posture, policy, process, and IT capability are unique? Probably not. However, you can specify the metrics you need and pr...

Job rotation programs have been used as one of the common leadership development techniques in large organizations. Now they are being used for other key positions within companies so that organizations have available bench strength and talent pools available when labour is needed. They are also being used to cross-train staff who may be needed during temporary vacancies, such as illnesses or medical leaves. Business disruptions can occur when...

Communication is used in almost every aspect of the business – in meetings, employee conversations, interviews, email, and video conferencing. According to research, successful companies have effective communication practices. Therefore, communication – and communication climates – are one of the most important aspects of any workplace, especially in a virtual environment. But what exactly is a “communication climate...