Multiple functions within a company interact with customers to generate, deliver, and secure payment for orders of products and services. The understanding of their company’s strategy in engaging the marketplace and its procedures for doing so will vary widely unless they are well articulated. Usually, different departments will have different views of the company’s market strategy and its approach to implementing it. These views a...

The failure to find root causes is perhaps the greatest problem facing business today. In manufacturing operations, this inability to systematically search out and find root causes can mean the loss of customers and millions of dollars or even illness or death among consumers. By changing the way managers or even individual operators think, a new approach to putting problems to bed once and for all can be achieved. When a company fails to iden...

Though there has been a recent trend toward employers offering remote working and telecommuting arrangements, being forced to work from home unexpectedly can be daunting and overwhelming. This webinar will give you the most proven tools and productivity techniques on how to juggle work and personal time effectively. You might even get so comfortable with it that you’ll want to continue working virtually after the crisis is over! Why Shou...

The most recent version of the draft instructions was released by IRS for Form 941, Form 941SS and form 941-PR on June 29-30, 2020. The revised Form 941 includes various additional entries to report and reconcile payroll tax credits and deferral opportunities available under the Coronavirus Aid, Relief, and Economic Security (CARES) Act and Families First Coronavirus Response Act (FFCRA). The form is expected to be available for use by employe...

A good basic guide for risk management is ISO 14971 Risk Management for Medical Devices. The integration of this standard into the FDA Design Control Regulations will not only put you in a state of compliance but more importantly effectively manage the risk of your products Why Should You Attend In today’s litigious society, an effective Risk Management program will protect patient health, and prevent costly lawsuits. In addition, regula...

Use a SmartArt graphic if you want to do any of the following: Create an organization chart or Excel sparkline charts Show hierarchy, such as a decision tree Illustrate steps or stages in a process or workflow Show the flow of a process, procedure, or other event List information Use a chart if you want to do any of the following: Create a bar chart or column chart Create a line or XY scatter (data point) chart Create a stock chart, used to gr...

Workplace safety is more than an ethical and legal obligation to employees and other stakeholders. It affects the continuity of operations and bottom-line performance, and ISO 45001:2018 offers a systematic management approach with which to not just meet but even exceed basic regulatory requirements. Why Should You Attend While organizations must already comply with OSHA regulations and usually have safety departments with express responsibili...

HR audits have increasingly become a critical tool in assessing, measuring, and managing the scope and capabilities of an organization. Designed to help focus an organization’s attention on its human resource management practices, policies, procedures, processes, and outcomes, HR audits provide a structured and systematic approach to assessing key questions about the organization level of compliance, it risk management strategy, its inte...

"The difficult people we encounter can be our greatest teachers." -- Eileen Anglin Difficult people are found in every walk of life. They come in many forms. Learning how to recognize what they are doing, and why that’s creating so much difficulty for you, and those around you, is the first step. From that recognition, you can create a plan for how to shift the impact they have on you and the environment. There are a host of specific too...

PivotTables can help you sort and sift through large data sets to focus quickly on just the data elements that matter most to your specific needs. In just one fast-paced and informative training session, you’ll learn how to use PivotTables to sort your data more efficiently, create multiple customized reports in a few easy steps and gain a powerful new tool to help you make better business decisions. In addition, you’ll get tips on...