The Magic of Exceptional Customer Service
The Magic of Exceptional Customer Service Class Format: Webinar Instructor: Doug Lipp Date: Wednesday, September 8, 2010 — CHANGED DATE Time: 1:00 – 2:30 PM ET Fee: Free Course Description Doug’s Walt Disney University training experience provides fascinating stories, unique insights, and invaluable lessons. Learn how certain skills, attitudes and behavior contribute to delivering exceptional customer service. Doug’s ac...
Government IT Security: Emerging Threat...
Join us for an informative technology symposium at the beautiful JJ Moakley Courthouse, in the heart of Boston's waterfront Seaport District. Learn how your organization can achieve enterprise-wide security with centralized management and complete visibility. Today's threats touch every area of the Enterprise - from email, to endpoints, to web gateways to servers. As attackers are adopting new techniques, the technology required to protect ou...
FEMA 4th Annual Hazards U.S. Multi-haza...
This event began in 2007 and has become the premier risk assessment conference for GIS specialists, emergency managers, geologists, state/local planners and the like. This year’s conference will include two and a half days of educational sessions, hands on training and one-of-a-kind networking opportunities. HAZUS is a multi-hazard risk assessment software tool that combines science, engineering, mathematical modeling and Geographic Info...
August 23-25, 2010
Organizer:
FEMA Location:
Indianapolis, IN
ImplementationFest 2010
Make plans now to join over 300 other learning, education/training professionals from DoD, government, industry, and academia for the 10th Annual ADL ImplementationFest from 10-12 August 2010 at the Rosen Centre Hotel in Orlando, Florida. ImplementationFest is the premier event for the DoD training community hosted by the OSD Advanced Distributed Learning Initiative. It provides an opportunity to a unique gathering of military, government, ind...
August 10-12, 2010
Organizer:
NDIA Location:
Orlando, FL
Win Win Negotiations and Consensus Building
WHO SHOULD ATTEND? Anyone who has an interest in learning or improving skills necessary to implement the Obama Labor Relations Executive Order. This includes HR practitioners, union officials, members of bargaining teams, legal staff, neutrals, and line managers. OVERVIEW OF TOPICS COVERED: - A close look at traditional or distributive bargaining and its limitations,- An in-depth review of win-win bargaining to include tools, techniques, and...
INPUT Education: Government 201 - How t...
Join INPUT and our partner community members, Pathfinders International, LLC and AOC Key Solutions, Inc., as we provide you with the essentials to assess and validate opportunities, determine how and whether to begin a capture pursuit, and then effectively manage a proposal process to a successful completion. This INPUT education seminar is geared towards members and nonmembers who have already attended our Federal Fundamentals seminar, or who...
June 21, 2010
Organizer:
INPUT Location:
Reston, VA
B2G Government Contractors Networking
B2G Government Contractors networking event is a monthly recurring event at the J F Kennedy Center, every 3rd Thursday of the month. This is a high-level professional event hosted by Jennifer Schaus & Associates along with MAK Advisors. There is no cost to attend. http://JenniferSchaus3.eventbrite.com
Government I.T. Made Simple--A Study of...
Government I.T. Made Simple...A Study of the Government Case for Security, Virtualization & Storage Agenda: Keynote VIP Guest Speaker: Warren T. Bamford, Special Agent in-Charge (SAC) FBI’s Boston Field Office. IT Security & its’ ‘Happening Now’ impact on the Public Sector to reduce victimization & build security awareness. McAfee: Dave Marcus, Director, Security Research and Communications McAfee Labs McAf...
Making Your Website More Effective: Int...
Making Your Website More Effective: Intro to Proven Usability Techniques Class Format: Two–Day Course Instructor: Hal Miller–Jacobs, UsabilityCoach.com Date: Wednesday – Thursday, February 10 – 11, 2010 Time: 9:00 am – 4:00 pm Place: Department of Labor (DOL) Directions to DOL Fee: $400 federal, state, or local U.S. government; $600 for non–government Course Description Almost anyone can put up a website or...
Measuring the Performance of Government...
Measuring the Performance of Government Websites and Citizen Engagement Class Format: Two–Day Course Instructor: Alex Langshur, PublicInsite Date: Wednesday - Thursday, June 9 - 10, 2010 Time: 9:00 am – 4:00 pm Place: Department of Labor (DOL) Directions to DOL Fee: $400 for federal, state or local U.S. government employees; $600 for non–government participants Course Description Session 1: The strategic imperative to measure...
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