As customer experience (CX) improves daily with conveniences like text reminders, order confirmations, and targeted emails, public sector agencies at every level are reassessing their service journeys to be more human-centered. Join Granicus for a complimentary webinar to see how agencies are making the right people aware of programs available, maximizing engagement and enrollment, improving productivity, and demonstrating measurable impacts...

Note: Advanced Package for govDelivery is an optional feature. If your organization is interested in accessing this advanced feature, contact support or your Client Success Consultant.We offer monthly live training sessions on the Advanced Package features of govDelivery. These training sessions last roughly one hour and are conducted by a member of our Training Team. During the session your trainer will review the Campaigns functionality, inc...

It’s time for the 2023 Granicus Digital Communications Virtual Summit — a time for us to gather together (virtually) to network and share best practices and resources as you continue on your change-making journey. Think of it as a pit stop. You’ll walk away with: Practical tips on how to modernize your communications strategy beyond email Relatable government examples from across the US and the UK that have driven their commu...

Note: Advanced Package for govDelivery is an optional feature. If your organization is interested in accessing this advanced feature, contact support or your Client Success Consultant.We offer monthly live training sessions on the Advanced Package features of govDelivery. These training sessions last roughly one hour and are conducted by a member of our Training Team. During the session your trainer will review the Campaigns functionality, inc...

Designed for publishers who would like to learn more about how to create Event, Park, and Venue pages inside of OpenCities. We begin with a step by step introduction to the OC Events content type. During this section you will learn: What is an Event page. How to provide the Who/What/When/Where/How Much in an easy to comprehend manner. Next, we will provide a detailed walk-through of the OC Parks content type. In this section we will show: What...

We will build a form and show you what it looks like in a widget

This refresher training is aimed at those who want to review the process for creating workflows in their OpenForms, those who are new to the system, or those that would like to see more about what OpenForms can do.

Building Program Awareness: Communication Strategies that Drive Outcomes Successful digital service adoption begins long before a form submission. Agencies benefit most from creating awareness campaigns that highlight program benefits, and journey mapping the user experience to ensure seamless adoption. Discover the value of multi-channel, customized communications strategies that attract individuals to program enrollment. Join experts to lear...

This webinar is recommended for new users to EngagementHQ and is focused on project administrators. What you’ll learn: Understand the role of a project admin Learn how to setup a project Get an overview of the tools available on EngagementHQ Understand which tools for which purpose How to activate information widgets Learn the difference between EngagementHQ modes of project visibility

Note: Advanced Package for govDelivery is an optional feature. If your organization is interested in accessing this advanced feature, contact support or your Client Success Consultant.We offer monthly live training sessions on the Advanced Package features of govDelivery. These training sessions last roughly one hour and are conducted by a member of our Training Team. During the session your trainer will review the Campaigns functionality, inc...