Citizens are government’s most important responsibility, and when it comes to serving them, agencies need a comprehensive, constituent-focused strategy. But what specific elements should you take into account when creating a customer experience (CX) strategy at your agency? Join us online on Wednesday, May 8 from 2-3 p.m. ET/11 a.m.-noon PT for a panel on CX and how you can best serve your constituents. Government CX experts will discuss...

The 21st Century Integrated Digital Experience Act (21st Century IDEA) is a new law that will greatly improve the public's digital interactions with the federal government. It establishes deadlines for federal agencies to provide modern, mobile, and accessible government websites, digital forms and services, and electronic signatures. Join DocuSign on Wednesday, April 24th for a quick 30-minute demo to learn about the 21st Century IDEA and di...

Advancing technology and inflowing generations are quickly changing the way the government operates. Now, more than ever, it is important for government leaders to develop the soft skills required to build adaptive and resilient teams.Join our complimentary webinar to learn:Five key development areas to focus on to help you succeed in any role, and any industryThe six pillars of resilience and its impact on personnel, the team, and organizatio...

What is govtech? It is new technologies that empower government employees, improve public services, and make a real difference in everything from the housing crisis to climate change. It is also a growing market worth over $400 billion that is attracting a new generation of technologists, designers and mission-driven entrepreneurs who are collaborating with government partners to help drive a movement. #ThisIsGovtech is a new webinar series ex...

Government is more distributed than ever, with more than a quarter of employees having the option to telework, work from the field or log in from a satellite office. But with remote access to servers, networks and data come serious security concerns. So how can federal agencies empower off-network users while also protecting sensitive assets? Join us online on Thursday, March 21 from 2-3 p.m. ET/11 a.m.-noon PT, for an interactive discussion o...

Reducing homelessness is top of mind for governments and not-for-profit organizations. This pressing social issue requires the support and attention of multiple disciplines ranging from health, human service, law enforcement, and public works just to name a few. But in order to make progress addressing homelessness, gov needs accurate data collection, strong collaboration tools, advanced analytics for improved planning and response as well as...

While public speaking can be intimidating, it is a skill just like any other that can be practiced and perfected. Learning about best practices can reduce anxiety and make one a more engaging and effective speaker, with the presence to authentically connect with any audience. Join NextGen online on Wednesday, March 13 at 2:00 p.m. ET/11 a.m. PT to hear from experts who can help you transform into a confident and successful public speaker, no m...