WEEK – 10: PERFORMANCE PHASE Come join us weekly as we train and prepare you to capture government contracts. These sessions are designed to prepare those enrolled in the Certified Capture Manager (CCM) Program to pass the CCM Exam and to become certified professionals. Also, these classes are open to all GCA members, partner members and the public. You're welcome to attend and audit the classes with the CCM students. Join the official C...

We all know the great benefits that the cloud can provide for our organizations, however it is not so well known how the cloud can assist in disaster relief. Palm Coast, Florida's Mayor, Milissa Holland sits down with Salesforce to share the insights of Palm Coast Connect, the city's 311 and case management platform in one.Join Salesforce during this webinar and:Take a deeper dive into Pam Coast ConnectLearn how Palm Coast is able to manage ci...

WEEKLY WEDNESDAY WEBINARS presents: "Navigating the Government Market During the Coronavirus Pandemic" We are living in a new reality from the impact of the coronavirus. As a business owner and as a government contractor you have questions and you need answers. You need to find ways to help you navigate the government market in this brave new world. As such, for the foreseeable future, on each Wednesday at 12 noon Eastern Time, GCA will be hos...

WEEK – 9: PROPOSAL: Developing the Technical Proposal Come join us weekly as we train and prepare you to capture government contracts. These sessions are designed to prepare those enrolled in the Certified Capture Manager (CCM) Program to pass the CCM Exam and to become certified professionals. Also, these classes are open to all GCA members, partner members and the public. You're welcome to attend and audit the classes with the CCM stud...

You're the gatekeeper to your town, city, or county hall. You work hard and have hardly a minute to spare. At the same time, the world is changing so quickly. There's so much for clerks to keep up on!That's why we've developed the first-ever Clerk Virtual Summit, which will be brief (but fact-packed), that's online and you can view from the comfort of your own desk to learn:What clerks need to know about latest best practices for ADA complianc...

Understanding customers’ preferences is critical for government agencies to deliver a citizen-centric experience. From measuring customer behavior to benchmarking success, data plays an essential role in delivering the seamless, integrated, and personalized experiences that government customers expect. As government agencies work to improve the omnichannel experience customers demand and trust, how can they gather a holistic picture of t...

We are living in a new reality from the impact of the coronavirus. As a business owner and as a government contractor you have questions and you need answers. You need to find ways to help you navigate the government market in this brave new world. As such, for the foreseeable future, on each Wednesday at 12 noon Eastern Time, GCA will be hosting Wednesday Webinars related to the coronavirus. We’ll bring in guest panelists, such as, cont...

Join us for our weekly demo series where our product engineers will walk you through our suite of solutions. This week will focus on govDelivery, the most trusted marketing platform for government.The interactive presentation will showcase the integrated communications solution built to help government easily connect and engage citizens.Topics covered include: How you can reach and attract your audience via the Granicus Network Creating and se...

How government communicators reach and engage people continues to evolve.Technology is driving much of it. Just look at the stats: 82% of citizens own a smartphone (checking it 44x daily). 1.5 trillion texts were sent (with a 99% open rate). 3.8 billion email users in 2018. If you want to make a real-world impact, your engagement strategy should co-evolve with these changes.Attend this webinar for a fresh take on modern engagement. From strate...

Join us for our weekly demo series where our product engineers will walk you through our suite of solutions. This week will focus on Granicus govAccess, custom, user-friendly website design for government.The interactive presentation will showcase the website solution millions of citizens use to process payments, schedule appointments, renew licenses and find community information.Topics covered include: Improving Usability with Service Finder...