The major climate trends and Challenges will continue to reshape society and we can only expect the impact to society to grow. For many within government, industry and academia, environmental, economic and health concerns are clearly at the top of the agenda, and the need to mitigate the impact of climate and Climate related disasters will bring profound Impacts this year and beyond. Often, we resort to technology and innovations to be the sol...

DESCRIPTION: The Shared Services concept of sharing a service or critical expertise across multiple business or mission functions within a particular agency or across multiple agencies has been around for many years with the intent of building high-quality capacity through economies of scale. The goal for Shared Services is to improve quality, consistency, and timeliness, reduce duplicative investments, and provide cost effectiveness of servic...

PurposeTo create a forum that fosters interaction and knowledge sharing between small businesses, government officials, industry experts, and large/ prime businesses. The aim is to equip attendees with knowledge and tools to help access government contracts, navigate regulatory demands, explore contracting, subcontracting, or teaming arrangement opportunities, and stay updated on pertinent topics important for small business growth. Objectives...

DESCRIPTION: Government and industry leaders are embracing an accelerated pace of Change. Digital Transformation is an approach they use to identify potential disruptions, create or modify status quo business processes, work culture, and customer experience, to meet the evolving challenges and promote used in government and industry to create or modify the status quo business processes, work culture, and customer experience to meet he evolving...

DESCRIPTION: Generative Artificial Intelligence and Emerging Technologies have entered the government procurement environment and from everyone’s perspective these technologies are here to stay. These newer technologies enable us to re-imagine service delivery and provide more efficient operations; however, there are still concerns about ethical and legal implications, intellectual property rights, data and privacy protection, and more....

The purpose of Imagine Nation ELC is to bring together the government technology community to discuss the issues facing government and work together to develop practical solutions and innovative strategies. We expect over 750 executives from government and industry to participate in what has been described as the “best event in the government technology arena.” Imagine Nation is planned and assembled by a planning committee of exec...

According to a recent McKinsey report, government services still lag private sector services when it comes to “customer-experience-satisfaction.” However, data is helping government reimagine how services are delivered in the digital era. AI, automation, and customer journey analytics can turn data into powerful building blocks of understanding the customer experience (CX). The challenge will be doing it amid a proliferation of dat...

The Summit is the most important event of the year for our community of government and industry leaders who share a passion for government modernization through shared services. The theme of this year’s Summit is “Breaking out of the Box to Achieve Performance Breakthroughs.” We’ll be hearing from big thinkers in our community and around the country about bold and innovative ideas to overcome barriers and speed up the p...

Digital Transformation – the process of using digital technologies to create new or modify existing business process, culture and/or customer experience to meet the changing business and market requirements – Is helping government and industry improve operational efficiency, productivity, and resiliency. Its success requires savvy leadership that is willing to challenge the status quo, a skilled workforce that is comfortable with t...

Over the past year, the Biden-Harris Administration has increased the focus on improving federal services through the President’s Management Agenda which presented a roadmap for ensuring an equitable, effective, and accountable Federal Government that delivers results for all. The three priorities were: Strengthening and empowering the Federal workforce; Delivering excellent, equitable, and secure Federal services and customer experience...