49 past events found
+ 7 on-demand webcasts found
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Improve Government Services by Reimagin...
The pandemic was a driving force for agencies at every level of government in providing the necessary digital services to constituents and employees. Many agencies converted legacy processes in a matter of weeks that would have previously expected to take years. Now that improved processes are in place, how can agencies continue to expand their reach, propel innovation, and further drive digital services to be easily accessible, seamless, and...
July 28, 2021
Organizer: Adobe Government Team at Carahsoft
Location: Webcast
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Improve Government Services by Reimagin...
The pandemic was a driving force for agencies at every level of government in providing the necessary digital services to constituents and employees. Many agencies converted legacy processes in a matter of weeks that would have previously expected to take years. Now that improved processes are in place, how can agencies continue to expand their reach, propel innovation, and further drive digital services to be easily accessible, seamless, and...
July 27, 2021
Organizer: Adobe Government Team at Carahsoft
Location: Webcast
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Transform Citizen Education Experiences...
With many government agencies going through extraordinary change, online learning has become a front and center focus. Now that instructors and enablement teams are moving everything online, creating an engaging virtual learning environment has never been more vital, especially when educating your constituents. Educate citizens and drive civic engagement with Adobe Captivate Prime, a next-generation learning management system (LMS) that can ea...
July 22, 2021
Organizer: Adobe Government Team at Carahsoft
Location: Webcast
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The Impact of Language-Based AI Solutio...
Join NVIDIA and partners to hear how language-based AI solutions (natural language processing or NLP) are making an impact in law enforcement and citizen services today. We will share commercially available technologies for off-line real time language translation, speech to text transcription, named entity voice recognition search, audio file search and more. This webinar is hosted by Carahsoft, NVIDIA’s public sector distributor, and De...
July 21, 2021
Organizer: NVIDIA Government Team at Carahsoft
Location: Webcast
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Your Citizen Contact Center is Their Fi...
Better with Bots: Automating Your Contact Center Do you know how many citizens feel dissatisfied and frustrated after engaging with your customer service center? Are citizens and agency staff waiting long enough to wonder why things take so long? Are your first contact resolution numbers low and do you pay the cost of escalation to Tier II because Tier I is pressured to get off the phone? Citizen contact centers, help desk, service desk, custo...
July 15, 2021
Organizer: UiPath Government Team at Carahsoft
Location: Webcast
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Digital Transformation: Evolving Techno...
Today’s consumers are connected, informed, and tech-savvy. They expect their favorite companies to provide exceptional and innovative customer service online. Those expectations now apply to consumers as citizens – they want government agencies at all levels to offer service and support whenever they might need it, and offer a seamless experience across the board. This represents a major shift in how agencies approach their mission...
May 21, 2021
Organizer: FEDINSIDER
Location: Webcast
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Smart Buildings, Smarter Decisions Webc...
Join KPMG for Part 1 of a webcast series focusing on how smart building technology can contribute to an outstanding customer experience, as well as drive improved decision-making for owners and operators in various segments of commercial real estate, from an office perspective. In these dynamic discussions, we highlight the new challenges faced by real estate organizations as they look to integrate smart building systems to improve operational...
May 11, 2021
Organizer: KPMG
Location: Webcast
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Customer Experience Conference @930gov 2021
DGI’s 21st annual Government Customer Experience Conference will explore the policies, applications and technologies involved with improving customer and employee experience with the ultimate goal of improving citizen services. This annual event is focused on improving customer experience and citizen engagement through all aspects of serving citizens: onsite, online, social media, mobile, contact center operations, and more. The 2021 Gov...
May 6, 2021
Organizer: Digital Government Institute
Location: Webcast
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Composable Infrastructure for Advanced,...
Today's siloed data center infrastructures are not capable of meeting the dynamic requirements of AI-driven research and development applications that simply do not care about the sales cycle for servers such as NVMe, NICs, GPUs, and other accelerator technologies. New software-defined architectures, such as composable infrastructure, are providing a way to make the most of valuable hardware resources, eliminating silos for data performance, a...
May 5, 2021
Organizer: Liqid Government Team at Carahsoft
Location: Webcast
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Power of Proactive Outreach and Custome...
Join us, Adobe, Accenture, and your industry peers from the Department of Treasury to discover how to modernize your communications, engage citizens more effectively, and deliver relevant information to everyone your serve. During this complimentary webinar, Adobe and Accenture will discuss current trends in the federal customer experience (CX) landscape and how they might impact and influence your digital transformation. Specially, this sessi...
April 22, 2021
Organizer: Adobe Government Team at Carahsoft
Location: Webcast
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