BUILD TRUST AND CUSTOMER AFFINITY WITH EMOTIONAL INTELLIGENCE Whether you’re new to business development, you’re in a capture or supporting role, or you’re a seasoned professional, this course is for you. You will learn how to differentiate yourself by creating meaningful connections with customers and stakeholders. Secure Your Seat If You Are: Concerned about being perceived as “that” salesperson, a beltway band...

26 Bi-Weekly* Sessions from January 5, 2022 to December 14, 2022 Covering each Part of the Federal Acquisition Regulation and created to make the FAR approachable and thought provoking for contracting professionals at all levels. This training is delivered in an innovative talk-show format with PCI’s most gregarious instructor Steve Daoust as your host and a different subject matter expert each session. The Federal Acquisition Regulation...

DEI has become an inherent part of organizational culture as we look to build better workforces for the future. Studies have shown that a diverse and inclusive workplace culture promotes employee engagement and productivity, and enables problem-solving and collaboration, while varying perspectives on business challenges creates innovative and positive outcomes. While many governments have shifted policies and mandates to address DEI issues, im...

Every case and client is unique in government casework. Yet, legacy systems frequently cannot adjust to client needs nor give caseworkers important context. See how agencies create pathways towards successful outcomes with flexible technology built for the unique needs of government casework. In this webinar, you will: Hear strategies that leading agencies employ to deliver successful case outcomes. Learn about solutions that help address comm...

NASCIO provides state CIOs and state members with products and services designed to support the challenging role of the state CIO, stimulate the exchange of information and promote the adoption of IT best practices and innovations. From national conferences, peer networking, research and publications, briefings and government affairs, NASCIO is the premier network and resource for state CIOs. Each program year, NASCIO develops and supports iss...

New national research and on-the-ground conditions in districts have signaled urgent need for research-based administrative topics in a professional development day by Learning Counsel: Solutions for the Teacher Shortage Student Attrition and Learning Loss Systems Leadership and Software Model Architectures Hybrid Logistics Spending Prioritization and Best Practices

Grab a sandwich, soup, salad or whatever you prefer to have for lunch and a beverage for this virtual Lunch and Learn series! The San Diego & Imperial Valley SBDC Network has formed a collaboration with the County of San Diego in developing a training series designed to help small businesses learn how to do business with the County of San Diego. Module 5: You’ve Been Awarded a Contract, Now What? Topics include: Best Practices Creati...

Adobe, Yext, and Carahsoft are pleased to host a networking reception for our customers attending the NASCIO Annual Conference. Join us on Tuesday, October 11th for hors d'oeuvres, drinks, and networking with peers at Gordon Biersch following NASCIO's Award & Recognition Dinner -- only a 5-minute walk from the NASCIO Annual Conference venue! Please remember to wear your NASCIO badge to gain entry to the event. We look forward to seeing you...

The art of communication is key to public records request management. According to a recent study, approximately one in three people say the most important aspect of customer service is speaking with a knowledgeable and friendly agency representative. Clerks and records managers are often the first, and sometimes only, personnel within an agency that community members interact with. Ensuring that this is a positive experience is important to b...

Data and analytics form the backbone of the modern economy, yet too often the true business value of data gets misunderstood or miscommunicated. Data and analytics leaders across all sectors and regions have a great opportunity to reaffirm the true value of data and analytics to the organization and also exert greater influence themselves on the business. This complimentary data & analytics panel discussion looks at what you must do to sho...