As consumers continue the pursuit of flawless digital interactions and less face-to-face transactions, the importance of their contact center experience can’t be overlooked. Today’s agents need always-on systems to prevent delays in delivering predictably fast and easy interchanges customers want — every time they contact you. With Cisco Unified Contact Center Enterprise (UCCE) and full-stack observability, you can seamlessly...

Whether you are a developer or a scripter, and you work with Pure Storage products, you need to know what toolsets are available to you to create great automation code. We will look at all of the tools available, from the APIs to the SDKs, and demonstrate how solutions like the FlashArray PowerShell SDK and Toolkit will make your job easier by creating automation across multiple platforms and languages. During this webinar Mike Nelson will dis...

Local government leaders increasingly see streamlined licensing and regulatory processes as key to driving economic growth. As a result, more jurisdictions are adopting digital platforms that can simplify complex licensing processes, speed up inspections and approvals, and provide a better experience to users when they conduct these interactions. On May 5, Government Technology will host a live webcast to unpack the latest trends in regulatory...

Join us in this Spotlight session to learn how leading manufacturers are using Google Cloud to strengthen competitiveness and scale smart factory pilots to deliver sustainable growth. Google Cloud experts, customers and partners will share insights on how to adopt data and AI solutions, while using your current assets and teams.

Coursera Conference is where dedicated leaders from higher education, business, and government come together to discuss, debate, and collaborate on the most pressing issues facing the future of learning and work. Through transparent and forward-thinking conversations, new connections become valuable partnerships, shared insights lead to high-impact strategies, and cross-industry collaborations produce visionary new initiatives. Now in its 10th...

FAR Agency & Department Supplement - Webinar SeriesComplimentary & Recorded Find recordings on our website and YouTube ChannelSponsorships available at hello@jenniferschaus.com

FEDERAL EMPLOYEES: TAKE THE GUESSWORK OUT OF RETIRING FROM FEDERAL SERVICE The ProFeds Federal Retirement Impact Workshop gives federal employees a no-nonsense approach to evaluating the financial impact of benefits decisions made as they near retirement. IMPORTANT INFORMATION Attendance is free-of-charge Class size limited to enrich training experience Training includes CSRS & FERS audiences Spouses are encouraged to attend Refreshments...

Empower your teams with the tools that are optimized for hybrid work. Join the Google Workspace Summit to find out how organizations of all sizes are building productive, secure, and flexible work environments – for any device, in any location. Learn how you can use leading tools to build a foundation.

Join us for a virtual retirement benefits webinar for Federal Government Employees. From a local “federal benefits guru,” Ed Zurndorfer- you will be learning about the mechanics and intricacies of the Federal Government’s benefits package for its employees. Most attendees say they wished they had come decades earlier, but it’s never too late to learn about the benefits that will support you in your retirement. The Virtu...

Organizations that create a cloud strategy gain the most from their use of cloud computing. However, CIOs and vendor management leaders struggle with one question above all: How do we build a comprehensive cloud strategy? This complimentary IT webinar takes a "cookbook approach" to building a cloud strategy, a one-service-at-a-time method. We will look at cloud computing offerings on a spectrum; the cloud strategies of the megavendors, such as...