We offer monthly live training sessions on the Advanced Package features of govDelivery. These training sessions last roughly one hour and are conducted by a member of our Training Team. During the session your trainer will review the Campaigns functionality, including A/B Testing, Welcome Campaigns, Drip Campaigns, and Re-Engagement Campaigns. We will also review the Segmentation feature. Using GotoWebinar, you'll be able to view the computer...

Navigating changes in cross-border trade can get complicated—but the inability to adapt can lead to dire consequences. USMCA, Brexit, and COVID-19 are just a few developments impacting global trade. See how to keep goods moving and remain compliant with an integrated global trade and transportation platform.

From homeless services and mental healthcare to public housing and non-violent emergency response, case managers work on the frontlines of communities. They need secure, flexible, and auditable systems that can rapidly integrate with legacy databases, break down silos and share client data between service providers (when appropriate) to make it easy to track individual client outcomes. Join us online for a quick, 45-minute chat about achievabl...

Exclusively for Deltek Customers In our ongoing commitment to the Deltek customer community, please join us for the first Project Information Management (PIM) Customer Town Hall of 2021. You'll hear from Deltek experts about product vision, recent releases and what's next for PIM users. You'll be the first to learn about investments being made to advance our suite of project-based solutions. You'll learn about: What's new in Deltek PIM Prepari...

Learn how Palo Alto Networks simplified its problem management processes and created transparency into business-impacting outages. The company accomplished this by creating a single portal to capture the root cause of incidents, review outages, and see initial findings—gaining much-needed visibility and reducing ad hoc report requests. Join us for an overview of experience management at Palo Alto Networks, along with ServiceNow’s o...

Customer experience (CX) has been embraced by many private sector organizations to help stand apart from the competition and improve customer loyalty. Its growth in the public sector has been accelerating as well, and currently over 22 federal agencies have established some form of formal CX function. Will Congress standardize federal agency organizational design to include a CXO, following the precedent of CFO’s, CIO’s or, most re...

The last twelve months will go down in history as one of the most precarious years on record when it comes to public safety scheduling, crisis management and reporting. Hear directly from Danbury, Connecticut’s Deputy Fire Chief and staffing system administrator on how the city’s police and fire departments leverage automated scheduling technology to efficiently staff their workforce and to report and capture costs during protests,...

Global Wizdom is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1 PDC for the SHRM-CP or SHRM-SCP. Key Take Away: Being able to create and edit a macro is one of the must-have skills for Excel Power Users. Having this knowledge will save you hours of time by allowing you to automate any Excel-based task or process. If you have never created macros or used VBA before, this...

Is Risk Management a top priority for you? Do you leverage Splunk for big data? While compliance efforts are top-of-mind across State, Local and Education institutions, the wrong approach can be costly, resulting in excruciating audits, failing grades on scorecards, or possibly even security breaches. Innovators are leveraging their data and finding, if properly executed, the initiative can be seamless and ensure critical cyber hygiene. Join Q...

SHARE Virtual Summit is taking place in March and will present technical sessions covering enterprise IT hot topics including DevOps, MVS, CICS, Zowe, Open Source on Z and much more. SHARE Virtual Summit will give you ability to select which days and topics are of most interest to you! Build a virtual learning experience that works best for you and connect with others that share similar interests.