This insightful webinar delved into the importance of efficient onboarding processes and how they are integral to organizational success. Navy Human Capital Strategy acknowledges the significance of refining onboarding procedures, particularly for Contract Technical Representatives (CTRs), civilian staff, and uniformed members. In this webinar, we explored the integration of ServiceNow, a robust digital workflow platform, to revolutionize the...

Attendees joined ServiceNow for a dedicated technical practitioners workshop focused on how to use ServiceNow’s Software & Hardware Asset Management (SAM & HAM) to enable agencies to optimize costs and utilization of their asset investments to reduce spend, mitigate asset risk, and automate the full asset lifecycle with workflow — on a single platform. Attendees heard directly from our asset management experts and were able...

Attendees joined ServiceNow as we dove into the transformative potential of integrating ServiceNow solutions seamlessly with Microsoft 365 (M365) within the secure National Security Cloud on Azure IL5. Designed specifically for the Department of Defense (DoD), this session unveiled how these powerful integrations can revolutionize your workflows, collaboration, and security measures. Attendees gained valuable insights on:Streamlined workflows:...

Attendees joined ServiceNow for a Federal ServiceNow workshop focused on modernizing investigative case management. This interactive session delved into how ServiceNow Public Sector Digital Services (PSDS), powered by Now Assist AI and Automation, can revolutionize federal investigative case management - enhancing service delivery, streamlining operations, and creating more visibility through data analytics. Attendees learned how ServiceNow he...

Federal agencies face an ever-evolving landscape of cybersecurity threats that require dynamic and robust response mechanisms. To stay ahead of bad actors, agencies need to automate the detection, prioritization, and remediation of vulnerabilities in real-time. Continuous authorization and monitoring is also critical to a proactive approach to cybersecurity that aligns with the Federal Risk and Authorization Management Program (FedRAMP) and ot...

This half-day, hands-on, no-code Creator Studio Innovation Workshop showed how organizations can re-imagine their approach to automation and app development with ServiceNow's Creator Workflows. Attendees learned how to boost productivity at scale by building high-value, no-code mission apps with Creator Studio. Whether you're a pro developer of any level looking to streamline repetitive tasks, a business process owner looking for ways to solve...

ServiceNow understands how AI can help you achieve your agency’s goals. We think that ethical AI can boost your mission and change how you work, operate, and serve. The impact of Executive Order 14110 and OMB’s AI guidance (M-24-10) will be felt for years to come. That’s why our platform is built on the foundation of ethical and responsible generative AI principles. This webinar covered how ServiceNow can empower your agency...

Electronic and digital signatures have been around for 24 years, yet implementing them securely and in an approved manner remains an issue today. In this webinar, we covered the major challenges in their implementations and provided solutions to make them a reality in your ServiceNow instance. Discover these 5 key takeaways from this webinar:What are the major challenges?What is the difference between electronic and digital signatures?How does...

The skills needed within the federal workforce are evolving, and the way we recruit, train, and support employees must change to support workforce and mission needs. Attendees joined us for a discussion on how to successfully support skills-based hiring and employee career growth by using ServiceNow to capture and maintain skills for re-skilling and up-skilling. The conversation started with ServiceNow experts discussing today’s ever-cha...

In today’s dynamic business landscape, automation is crucial for maintaining internal operations and providing good citizen services. Attendees joined ServiceNow for a comprehensive webinar where we delved into ServiceNow's Automation Engine, spotlighting the transformative capabilities of Stream Connect and Process Mining for External Data. Participants learned how Stream Connect integrates Kafka data streams with ServiceNow processes,...