Tackling security and compliance risks is an enabler to successful cloud adoption. In this session, we explored how public sector organizations can incorporate ServiceNow Vault into their overall security and compliance posture to bolster advanced data security and privacy controls. The session was designed for the CISO—and those who support the CISO—covering key topics such as platform encryption, zero trust, data privacy, and mal...

Amidst the AI buzz, state and local governments are seeking ways to realize tangible value and real ROI. With the flood of AI solutions in the market, determining the best strategy can be challenging. Additionally, the urgency to modernize has never been greater, driven by evolving policy and constituent demand focused on user experience, speed, and cost optimization. In this webinar, we shared practical insights and real-life public sector us...

Data has become both the lifeblood and the bottleneck of public sector operations. While agencies are inundated with vast amounts of information, much of it remains siloed across disparate systems, hindering their ability to provide swift, transparent, and cohesive services. Legacy infrastructure and fragmented data create significant barriers to informed decision-making and efficient workflows, leaving agencies struggling to meet the growing...

Federal agencies must ensure mission continuity and operational resilience amid evolving risks. In this session, ServiceNow and AJUVO shared how ServiceNow Business Continuity Management (BCM) streamlines COOP programs for greater preparedness and compliance. Attendees learned how to:Modernize business continuity management with centralized, intelligent workflows Leverage data-driven BIAs to prioritize critical services and assets Exercise act...

Delivering workforce efficiency, employee satisfaction, and agile service delivery is becoming increasingly challenging amid legacy systems and fragmented processes. Achieving these outcomes requires federal agencies to adopt a smarter, more unified approach to managing the employee lifecycle. In this interactive Tech Talk, we explored how the ServiceNow AI Platform and Workday work together to deliver a seamless employee experience across HR,...

Cyber defense teams continue to face mounting challenges, from fragmented toolsets and limited visibility to an expanding attack surface that complicates Zero Trust adoption. These issues hinder mission assurance and expose security gaps across public sector environments. In this tech talk, attendees learned how ServiceNow Security Operations (SecOps) and Tanium work together to deliver cyber readiness, real-time visibility, and rapid threat r...

Cyber threats continue to evolve faster than ever — and public sector agencies must respond with speed, precision, and resilience. In this session, experts from ServiceNow and KPMG explored how AI-powered Security Operations can help agencies stay ahead of adversaries. Attendees learned how Generative AI and intelligent agents accelerate threat detection, investigation, and response while reducing analyst burden. Presenters demonstrated...

State, local, and education (SLED) agencies continue to face mounting pressure to manage risk, meet regulatory demands, and defend against growing threats — all with limited resources. Manual processes and siloed systems have only made it harder to stay compliant, secure, and in control. This session explored how the ServiceNow AI Platform transforms governance, risk, and compliance management across the public sector. By digitizing key...

Federal law enforcement agencies operate in fast-moving, complex environments where managing mobile assets — vehicles, field equipment, mobile IT systems — is critical to mission success.In this session, attendees learned how ServiceNow’s AI platform delivers real-time visibility, automates inventory tracking, and predicts maintenance needs to maximize asset readiness and security.Insights on using AI to predict maintenance n...

The mandate for state and local governments is clear: deliver seamless, personalized services faster, all while confronting tighter budgets and rising expectations from digitally savvy citizens. Traditional tools fall short in addressing these evolving demands. Enter AI-powered ServiceNow CRM—a game-changing solution that redefines how public sector agencies engage, serve, and inspire trust. In this session, ServiceNow thought leaders an...