Cross Connection Control programs using containment protection practices reduce the risk to the community from actual or potential contamination; however, internal backflow can occur because of cross connection at the point of use. In this webinar, risks and benefits of containment versus internal isolation programs will be assessed for hazard mitigation, and the responsibilities of both the administrative authority and the water purveyor will...

This webinar is an introduction to the fourth edition of the AWWA Manual of Water Supply Practice M32, Computer Modeling of Distribution Systems. The webinar will provide details of key areas of improvement included in the updated edition as well as an overall review of the manual’s contents; and, information will be presented on how to use the manual. The main goal of the webinar is to publicize the M32 fourth edition as well as present...

Changes in water—supply, quality, utility operations—are one of the primary implications of climate change. However, identifying changes that will occur in any community's water is complicated by the magnitude and layers of uncertainty associated with regionally varying effects of climate change. This webinar will provide participants with an understanding of how to handle climate uncertainty in their planning processes through the...

Affordability of water and sewer service continues to be a critical topic for utilities. This webinar will focus on customer service considerations relating to affordability, with the specific topics of trends in late payment policies, delinquent accounts, service disconnects, and subsidy programs. Focus will be on how the industry is addressing these issues from a customer service perspective. The webinar will serve as a platform to share inn...

This webinar will provide an overview of NASA’s remote sensing data sets and products and describe how the data sets can be used to support utility monitoring, modeling, and management efforts. An overview will also cover satellites, instruments, and products related to climate and hydrologic conditions; watershed/land use characteristics; and source water quality. Successful applications of remote sensing data for water resources manage...

Many communities across the United States have deficient infrastructure systems and struggle with regulatory compliance issues. The American Water Works Association, in alliance with the American Society of Civil Engineers and Engineers Without Borders USA, has developed a program to fulfill such communities’ need for help in addressing these concerns. This program, the Community Engineering Corps® (CECorps), assists underserved US c...

This webinar will offer guided discussion on current and trending private financing tools, vehicles, and opportunities that public water utilities can potentially use to help meet infrastructure and operational financing needs. In addition to available private financing options that public and private water utilities of all sizes are using, discussion will focus on how choices to use various private financing tools can affect a utility’s...

Many utilities are investing in AMI (Advanced Metering Infrastructure), however, no standards or published guidelines are available regarding customer leak notification. Some water utility managers are also concerned about loss of revenue and irritating customers. This webinar focuses on notifying metered customers of potential leaks or high usage through data generated with AMI. The establishment of thresholds for minimum leak volume or calcu...

Chloramination as a disinfection strategy in potable water systems provides benefits such as a lower potential for disinfection by-product formation and improved disinfectant longevity in distribution systems. The significant challenge, however, relates to the shifting chemical equilibrium among ammonia, chlorine, and chloramine species. Premature decay of chloramine compounds can release free ammonia into distribution systems and lead to nit...

The tools available to finance water infrastructure investment are growing and federal policy is affecting which tools are most cost-effective for utilities to use.