It’s not a question of “if” the public sector should take on digital transformation, but “how” – and to what end? As a participant in this webinar, you will have the opportunity to hear from government practitioners and learn about current trends and key digital leadership skills needed to build and advance Resident Engagement Platforms. This virtual event will provide key action items to help you to success...

As a ‘cloud-first’ mentality continues to permeate public sector leadership, the approach has proven successful for many – but impractical for others. With so many innovative applications and uses to multi-cloud infrastructure – government departments and agencies at all levels are unable to do without. But is this their only option? How do agencies tap into the benefits of multi-cloud infrastructure when compliance and...

Redefining the Workforce & Workplace in an Age of Uncertainty  The future waits for no one – not even for government. As the current reality of recruitment and retention continue to reverberate across the public sector – leaders are having to deploy transformative efforts to up & reskill employees to increase effectiveness, support key initiatives, fill key skill gaps, and develop the leaders of tomorrow. Government D...

Providing taxpayers with a seamless digital experience. COVID-19 was a turning point for tax authorities, allowing them to instore and further develop digital services and touchpoints for citizens, customers, and clients around the nation. Whether the IRS specifically or State & Local authorities – the digital transformation of taxation services and unemployment insurance delivery has never been more robust. This unique moment in tim...

Redefining the Workforce & Workplace in an Age of Uncertainty  Employers and employees need to keep up with a fast-paced world of new challenges – working in isolation, weathering waves of mass resignations, and training staff in the use of ever-changing technology. To solve these countless challenges, plus those yet to arise, HR professionals must communicate and collaborate. They must emphasize best practices and weed o...

Transforming Government through Technology Based Initiatives Advances in information technology have enabled public sector leaders to launch projects on exciting new trajectories. While many see the value proposition behind information technology investments, there remain barriers to adoption. These include team-wide buy-in, budgetary realities, and pre-existing roadmaps. Today, information technology plays a central role in all aspects of gov...

Redefining the Workforce & Workplace in an Age of Uncertainty  Over nearly 2-years we have participated in the largest remote work experiment in human history. While it has largely been a seamless transition from a productivity and efficiency standpoint – the more intractable challenges of learning & development, onboarding, team building & technological implementation remain ever relevant. Change management across the...

Cutting Through Complexity to Deliver Clarity for Actionable Insights Public sector data professionals have tremendous influence in shaping an equitable society. Whether this means properly contextualizing public health statistics, analyzing demographic data, or identifying economic disparities, the power of data is revolutionary. If, however, the public sector operates without coordination, meaningful progress can be challenging. How can publ...

Recentering Service Delivery on the Citizen As the primary means by which citizens engage with the public sector; service delivery is essential to the trust and level of engagement between governments and citizens. As such, citizen-centric design, development, and delivery is critical in facilitating that trust and increasing access to essential services. As service delivery moves further into the digital realm, a strong digital transformation...

Redefining the Workforce & Workplace in an Age of Uncertainty  Human Resource professionals are the public sector’s secret weapons. From recruiting and hiring to retaining the best talent, harnessing HR best practices can solve countless challenges that government faces today. But too often, people ascribe a false, unfair image of HR’s role. How can government HR transform this misperception from that of paper pushers to...