According to a recent McKinsey report, government services still lag private sector services when it comes to “customer-experience-satisfaction.” However, data is helping government reimagine how services are delivered in the digital era. AI, automation, and customer journey analytics can turn data into powerful building blocks of understanding the customer experience (CX). The challenge will be doing it amid a proliferation of dat...

Leveraging artificial intelligence as a powerful decision making tool continues to be a strategic priority for the United States. As agencies collect, analyze and disseminate more data than ever before, advancements in computing power and machine learning capabilities have created real world applications and success stories. No longer a staple of science-fiction, artificial intelligence is here to stay. During this forum, GovExec welcomes you...

Join our webinar, "Transform Your Analytics: Unlock Hidden Insights in Your Data," to discover how AI can revolutionize your organization's decision-making process by providing actionable data and insights. We will explore two crucial topics: explainable AI and the importance of comprehensive datasets. This webinar will showcase how explainable AI makes complex data models transparent and interpretable, enabling users to understand the decisio...

Data literacy plays a vital role in the modern military, enabling effective decision-making, enhanced operational efficiency and improved strategic planning. By leveraging data effectively, the military can gain valuable insights, optimize resources and use drive data-driven decisions that allow commanders to make decisions in near real-time. 

Target Audience: Federal and Military Attention all public sector employees in the contracting and acquisition career field! In GSA's Market Research As a Service (MRAS) Customer Training: Effective Market Research (Fed/Military), you'll learn the importance of market research, how and when to conduct it, and how to get the best results by making your data collection methods more efficient. You'll also delve into the regulatory nature of FAR P...

Government agencies at all levels are doing everything they can to protect their data from the ongoing onslaught of cyberattacks. Whether it’s implementing zero trust architecture to meet the requirements of Executive Order 14028, federal agencies using FedRAMP certified cloud services, any of the dozens of state, local, municipal and educational organizations enrolled in StateRAMP, government as a whole understands the critical importan...

Agencies are continually reliant on geodata as a key component in delivering successful citizen services, both to meet their own mission critical work but also in maintaining the ability to share geographic information across agencies. As data teams are tasked with collecting and storing more information than ever before, the accurate and timely collection remains a priority. With more Geographic Information Systems (GIS) readily available as...

GovFuture Forum, a monthly demo and panel event where government innovators, technologists, thought leaders, movers-and-shakers, government ecosystem partners, and interested people see showcases on cool new technology in a demo format, learn from innovators in high-value panels, and interact with each other. Agenda: 9am-9:15am: Check-in and networking 9:15am-10:15am: Innovation Demos Demos from: Procurement Innovation Lab: AI for Market Resea...

The perceived need to minimize test & evaluation activities within the acquisition community to shorten development and acceptance times is constant; however, test activities are not hindering acquisitions, but rather the lack of reliable information. Evaluation of test events provides the data required to demonstrate technical, functional, and war fighting capability, and affords the opportunity to identify and resolve system deficiencies...

The demands on the public sector are greater than ever and to meet these demands, agencies are transforming how they collect and use data. These advancements are leading to new ways of service in a modernized workforce – and paired with an increased digital presence – means increased risk and more destructive cyberattacks. It has never been more important to stop breaches before they happen. Security must now be at the center of ev...