Join this Tableau Success Connector session to learn more about onboarding new users at scale and driving adoption with your users. In this session, we will cover: How and why to create an onboarding process How customers are successfully onboarding their users What to include in your onboarding process Who should attend? Server Administrators, Online Administrators, Proficiency Leaders, Community Leaders, and Project Managers Session attendan...

Looking back at the past year we’ve found ourselves missing in-person events, opportunities to meet customers face-to-face, and even impromptu syncs at the office — but at the end of the day, we’ve missed the energy & harmony people feel when they come together.The way we gather matters. As businesses enter the next normal, how do we re-gather?How do we ease the apprehension? How can companies develop a hybrid meeting and...

A keen focus on customer — and employee — experience is the biggest differentiator organizations have today. Delivering these relevant and empathic experiences at scale requires understanding the shifts driving change in CX and employee experience today. Join us as CX leaders from Genesys, Qualtrics’ XM Institute, Valuegraphics and others discuss the coming impact of these trends, as well as what you need to do not only to re...

As content consumption, curation, and distribution continue to evolve, audiences have left many classic media channels in favor of more niche, interactive spaces. Finding your company’s perfect crowd - especially among emerging generations - will unlock a deeper customer base than you thought possible. The marketing of the future puts engaged audiences at the center, but building those audiences requires new media, new metrics, and a new...

Uncertain times give enterprises the opportunity to learn new lessons for creating and gaining value. Gartner’s strategic predictions provide insights into the near future that will lead to a strong strategic planning exercise. This complimentary webinar explores the Gartner Top Strategic Predictions for 2022 and Beyond and how you can use these predictions to reach beyond the expected to find new value. Discussion Topics: Find out how i...

Your company is receiving massive amounts of customer experience data every day.If you’re not sure what to do with this data to improve your customer’s journey with your products, you’re not alone.Join us for a conversation about evolving customer experience data into actionable insights to increase customer satisfaction.This session will be interactive, so bring your questions for our live Q&A. See you there!

Please visit our website for the most up-to-date- information! AGA is the member organization for government financial management professionals. We lead and encourage change that benefits our field and all citizens. Our training events, professional certification, publications and ongoing education help members build their skills and advance their careers. Who we are Our members work in government financial management across sectors and worldw...

The events of the past 18 months focused even greater attention on the need for effective and user-friendly digital government services. Digital services and electronic payments aren’t just convenient for constituents, they’re a foundational element of resiliency for important government programs.Join Governing Dec. 16 to learn how Jackson County, Mo., is transforming service delivery for its residents. You’ll hear directly f...

Tune in for this virtual roundtable as AWS, Kinect Consulting, & Carahsoft discuss local government success with data and analytics. Local governments across the nation are undertaking data and analytics initiatives to improve planning, operations, citizen engagement, and services delivered. This interactive roundtable is designed to help IT leaders learn from data projects at other governments, and to identify their own government's poten...

The COVID-19 pandemic forced state and local government agencies to accelerate their digital services strategies to keep vital programs and services running. These efforts strengthened resiliency -- and they offered convenient new digital service options that were embraced by constituents, creating expectations for more. Join Government Technology for interactive conversation on the future of digital government services in Oklahoma. We’l...