The advent of the pandemic in early 2020 demonstrates the truth of the old saying, “necessity is the mother of invention.” State and local governments that had been hesitant to adopt artificial intelligence (AI) and machine learning (ML) in their IT suddenly had to cope with huge citizen demand for services such as unemployment assistance, while simultaneously providing the capability for their own employees to work remotely. A sur...

Many federal agencies, especially – but not limited to – the Department of Defense rely on warehousing as an essential part of their logistics operations and asset management strategies. The pandemic highlighted how quickly supply chain issues, especially with regard to IT, can snarl the availability of parts and finished products. Agencies dependent on the smooth flow of parts and finished products suffered in meeting their missio...

The Holy Grail of military operations over the centuries has been the ability to coordinate and command all the resources available for the mission. For millennia, it was how to coordinate land and sea operations. The 20th century saw the addition of air forces, and now it includes utilizing resources in space – true multi-domain operations. The Department of Defense’s Joint All-Domain Command and Control (JADC2) concept is a big p...

State and local governments identify moving to the cloud and incorporating artificial as high on their list of priorities. For instance, the Minnesota Pollution Control Agency started using AI and analytics to import weather data in real time and develop a base analysis, which the agency’s meteorologists review and revise. This creates forecasts for weather alerts that can be sent quickly to vulnerable populations, including locations ou...

The use of artificial intelligence (AI) in federal civilian agencies could be considered fairly widespread, if the label includes such applications as robotic process automation and machine learning. But these are just baby steps – AI has the potential to provide resiliency to agencies, whether responding to disruptions in operations or providing better customer experiences. Incorporating AI into agencies’ digital operations requir...

The Department of Defense can only transform itself as fast as its slowest workflow. At the foundation of DoD’s various warfare capabilities – including cyber, electronic, and information – is the push to transform its administrative advantage in “Workflow Warfare.” These elements of warfare are the backend processes that make a large agency run effectively and connect IT, HR, finance, procurement, workplace, and...

The U.S. military is focused on integrating artificial intelligence (AI) into its strategic decision-making, from analyzing intelligence, to enhancing weapon systems platforms such as aircraft and ships that do not require human operators, to providing recommendations on the battlefield. But the United States is not alone in seeking to harness AI for military purposes. Other nations, such as China, are seeking to do the same – a 21st cen...

For states and localities looking to automate repetitious work, reduce paper-based tasks and streamline processes, artificial intelligence (AI) holds a lot of promise. The National Association of State CIOs (NASCIO) in their recent report on AI and machine learning drew upon a Deloitte assessment that categorized the benefits of automation into four groups: relieve, split up, replace, and augment. The challenge for state and local agencies is...

“Infantry wins battles, logistics wins wars.” That quote by Army General John J. Pershing, commander of the American Expeditionary Forces in World War I, summarizes why logistics is so important to the military. Today the U.S. military faces even greater logistics challenges, as technology amplifies warfighters’ force execution but adds complications to the vast array of supplies needed to support them.The modern warfighter m...

In today’s heatedly competitive job market, government agencies need solutions for retaining top performers, upskilling and reskilling the workforce, and recruiting new talent efficiently. Having a strong Diversity, Equity, Inclusion and Accessibility (DEIA) program is critical to attract and retain top talent. The use of responsible artificial intelligence (AI) can improve agencies’ diversity goals, while adhering to well-defined...