The federal government is experiencing unprecedented transformation as agencies look to defend against complex cyberattacks, all while envisioning more innovative ways to deliver services to taxpayers using modern technologies. Hear from the influential leaders and bright minds at the heart of this digital transformation August 24 at FedTalks — the largest annual gathering of C-suite leaders in the government, tech and academic communit...

As agencies look to strengthen their partnerships with the communities they serve, efficient collection and reporting use of force event data has never been more critical. In addition to helping agencies meet their communities in the moment, agencies can also draw actionable insights from use of force data to identify future training opportunities, assess whether the deployment of force is working as intended, and much more.Join Mark43 for an...

The Comprehensive Child Welfare Information System (CCWIS) or Statewide Automated Child Welfare Information Systems (SACWIS) contain a wealth of data, but it doesn't tell the whole story. Valuable data may also reside in other systems such as SNAP, TANF, Medicaid, or Child Support. The ability to quickly have a holistic view of a Person, Case & Service history, or other external factors, leads to better decisions and better outcomes. A dat...

The Administration’s first President’s Management Agenda holds the promise of a government that is equitable, effective and accountable, delivering results for American citizens. This is a multi-year effort, and agencies will jointly and separately work to fulfill the PMA Vision and its three priorities: Building a strong and empowered Federal workforce; delivering effective citizen services; and effectively managing the $1.5 trill...

Words like “bureaucracy” and “red tape” often come to mind when folks think about government, but the quality of customer service is changing – for the better. In December 2021, the White House issued its "Executive Order on Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government." In conjunction with the President's Management Agenda addressing customer experience, agencies ha...

Better customer experiences build trust in government programs When the White House issued its Executive Order on “Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government” in December 2021, almost three dozen agencies across 17 departments were designated High Impact Service Providers (HISPs) – agencies which, because of their large customer bases or critical services (or both), have a sig...

Please visit our website for the most up-to-date- information! AGA is the member organization for government financial management professionals. We lead and encourage change that benefits our field and all citizens. Our training events, professional certification, publications and ongoing education help members build their skills and advance their careers. Who we are Our members work in government financial management across sectors and worldw...

Every federal agency recognizes that being audited is an often painful, always time-consuming process. The Department of Defense, for instance, has failed four audits in a row – but it is making progress after decades to keep its financial house in order. A Government Accountability Office report in 2020 identified several challenges that make it harder for agencies to earn clean fiscal bills of health, including problems with their fina...

Please visit our website for the most up-to-date- information! AGA is the member organization for government financial management professionals. We lead and encourage change that benefits our field and all citizens. Our training events, professional certification, publications and ongoing education help members build their skills and advance their careers. Who we are Our members work in government financial management across sectors and worldw...

During this webinar attendees will learn: The background and obligations of FOIA and other open records requests The limitations and possible risks of performing manual searches to retrieve records and information How to pinpoint the location of records and information to then collect and review findings How the right tool can simplify the retrieval of information in the event of an open record request