Federal Open Season is November 8, 2021 through December 13, 2021. Join Ray Kirk, Ph.D., Federal Benefits Specialist, to learn and prepare for the upcoming Open Season. Basic provisions of the FEHB and FSA programs Types of FEHB plans Important concepts in health insurance: types of plans, deductibles vs. co-pay, in-network benefits vs. out of network What you can do during Open Season

The pandemic has had a drastic effect on the delivery of healthcare in the U.S., beyond the incredible strain of providing care to Covid-19 patients. For instance, telehealth use has exploded, as doctors turn to virtual visits instead of appointments in their offices. But the security of healthcare IT and OT systems lags far behind most other sectors. In October 2020, the FBI, Department of Health and Human Services (HHS), and Cybersecurity an...

Join leaders from a U.S. Federal Health agency, Deloitte, and Salesforce to learn how leading organizations are reimagining the contact center experience, by focusing on the future of service through the use of innovative technologies to elevate the agent experience and customer relationships. The discussion will cover: The changing landscape of contact center technology An overview of Salesforce Service Cloud Voice Cost efficiencies gained th...

The core goal of any public sector healthcare facility is to provide the best possible care for their patients. But those facilities are also charged with the safekeeping of their patient’s medical data and personal information. Exactly how that data should be protected is tightly defined through regulations like the electronic protected health information rules as well as laws like the Health Insurance Portability and Accountability Act...

DESCRIPTION Much of life involves obstacles and challenges that are meant to wear everyone (government, industry, and individuals) down but yet teach us a lesson. However, resiliency over time becomes very important and can be strengthened as we continue to find solutions and gain intelligence from lessons learned. Today, after over a year of a pandemic, the health ecosystem, the mass vaccinations, and health care in general still continue to...

While telehealth is a necessary and beneficial solution during the COVID-19 crisis and beyond, its growing use can jeopardize the safety of sensitive patient data and privacy. Observing best practices for data collection, storage, management, and destruction is essential to collaboration, compliance, governance, and patient data privacy. Join us to explore new practices and technologies that are helping organizations use data in innovative way...

Join REI Systems and Howard University for our inaugural Government Technology Breakfast forum with lessons learned from FDA and NIH on how they each use AI to address minority health disparities and the general challenges of AI/ML regarding inclusivity, data curation, and calculations (algorithms and labels) that result in negative biases towards marginalized populations. Monitoring and ethical review of impacts is a critical metric that indi...

COVID-19 challenged government agencies with little warning, and agencies stepped up in ways that directly protected the lives of their employees and the American population. Agencies faced familiar obstacles like collecting sensitive data, protecting personal privacy, determining eligibility for government services, and assisting the delivery of services to citizens across the country. Join this session to hear how forward-thinking organizati...

Join us for a live webinar to learn how SolarWinds® solutions can help government and education providers manage their infrastructure and improve service delivery to patients. SolarWinds can simplify IT operations management, optimize remote and on-site service delivery, and reduce network and system downtime. It’s important to have the right tools to quickly resolve technology issues, support users, track open issues, and adhere to...

Already, more than 27 million Americans have tested positive for COVID-19, and as the country braces for even more contagious variants, public health officials are stressing the need to inoculate as many people with the vaccine as quickly, ethically, and responsibly as possible. To do that, agencies of all sizes are looking for ways to effectively facilitate vaccine management programs with technology and integrated platforms. Join us for a 45...