AWWA's International Symposium on Potab...
Covering the latest innovations in treatment and monitoring technology, the International Symposium on Potable Reuse will attract water industry professionals from around the world, creating an environment that will integrate, shape, and advance the global discourse on direct and indirect potable reuse.
Effective Utility Management Seminar
This two-day seminar presents important information for utility managers interested in recent updates to the 2008 Effective Utility Management (EUM) framework, originally developed by water sector leaders in 2008 featuring both the “Ten Attributes of an Effectively Managed Utility” and “Five Keys to Management Success.” LEARNING OBJECTIVES• How EUM can fit into your utility’s management practices.• How t...
Customer Service Seminar
This two-day Customer Service Seminar addresses the challenges facing water utilities in the 21st century. The overall purpose of the seminar is to assist Customer Service Representatives in being responsive to increased customer expectations and expanding global demographics. LEARNING OBJECTIVES• Identify the characteristics of excellent customer service• Describe the main characteristics of effective communication• Describe th...
2017 Regulatory Updates
Federal regulatory actions released over the past year that could impact water and wastewater systems will be summarized, with an emphasis on what systems could be doing now to be better prepared. Expected upcoming regulatory actions will also be presented.
Perfluorinated Compounds: Research ...
The aim of this webinar is to provide comprehensive and useful information to address Perfluorinated Alkyl Substances (PFAS) in drinking water sources. The PFAS occurrence in different geographic areas will be presented, and the current US Environmental Protection Agency health advisory level for Perfluorooctanoic acid (PFOA) and Perfluorooctanyl Sulfonoate (PFOS), plus anticipated regulations will be discussed. The ongoing research efforts re...
How to Overcome Institutional Barriers...
With increased pressure on water supplies, many communities are exploring new strategies, such as potable reuse, to meet future water demands. As to potable reuse, however, countless barriers must be overcome to successfully initiate and execute a project. The obstacles include but aren’t limited to collaboration between separate utilities or distinct departments, public perception, treatment and technology options, finances, and regulat...
Funding Mechanisms for Source Water Pro...
Necessary funding for an optimized source water protection program is difficult for most utilities to obtain. The goal of this webinar is to give pointers to water utilities (managers, commissioners, other utility staff) and utility partners on how to set up a permanent source water protection reserve account using a utility’s rate structure. Following is the webinar outline: Source Water Protection Funding Overview. Introduction to sour...
Guidance on Cross Connection Control Pr...
Cross Connection Control programs using containment protection practices reduce the risk to the community from actual or potential contamination; however, internal backflow can occur because of cross connection at the point of use. In this webinar, risks and benefits of containment versus internal isolation programs will be assessed for hazard mitigation, and the responsibilities of both the administrative authority and the water purveyor will...
Advances in Distribution System Modeling
This webinar is an introduction to the fourth edition of the AWWA Manual of Water Supply Practice M32, Computer Modeling of Distribution Systems. The webinar will provide details of key areas of improvement included in the updated edition as well as an overall review of the manual’s contents; and, information will be presented on how to use the manual. The main goal of the webinar is to publicize the M32 fourth edition as well as present...
How to Implement Utility Climate Action Plans
Changes in water—supply, quality, utility operations—are one of the primary implications of climate change. However, identifying changes that will occur in any community's water is complicated by the magnitude and layers of uncertainty associated with regionally varying effects of climate change. This webinar will provide participants with an understanding of how to handle climate uncertainty in their planning processes through the...
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