To celebrate the close of our 2022 awards season, we’d like to invite you to a digital banquet honoring all the public servants who work tirelessly behind the scenes to increase awareness of programs, improve outdated processes, and inspire civic action. All public servants — and those who support them — are invited to attend. This (digital) banquet will recognize all the 2022 Digital Government Awards nominees and announce t...

PERFORMANCE: Delivering Your Products/Services, Staying in Compliance and Getting Paid Come join us weekly as we train and prepare you to capture government contracts. These sessions are designed to prepare those enrolled in the Certified Capture Manager (CCM) Program to prepare their businesses for success and to prepare them to become certified capture manager professionals. Also, these classes are OPEN to all GCA members, partner members an...

We’ve all seen it play out through the media – a community leader does a poor job of relaying the message about a difficult issue and the community reacts through protests, tense town hall meetings, and angry comments on social media. Engagement with residents is about skill sets, but it is also an art. Communities that do it well are often seen as eutopias and those that do it poorly are labeled dystopias. Join us on April 14, for...

Marketing Lab 2Understand the marketing process in the government sector This week’s lab is set up to help you understand the marketing process in the government sector. LAB TOPIC: Review attendee Dream 100s Review attendee marketing emails Email marketing Strategies Who to contact What you not allowed to do Networking rules Networking events Phone strategies Associations SUBMIT DOCUMENTS:If you want your instructor to review your conten...

Words like “bureaucracy” and “red tape” often come to mind when folks think about government, but the quality of customer service is changing – for the better. In December 2021, the White House issued its "Executive Order on Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government." In conjunction with the President's Management Agenda addressing customer experience, agencies ha...

Better customer experiences build trust in government programs When the White House issued its Executive Order on “Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government” in December 2021, almost three dozen agencies across 17 departments were designated High Impact Service Providers (HISPs) – agencies which, because of their large customer bases or critical services (or both), have a sig...

PROMOTION – How to Promote Your Business in the Government Market Come join us weekly as we train and prepare you to capture government contracts. These sessions are designed to prepare those enrolled in the Certified Capture Manager (CCM) Program to prepare their businesses for success and to prepare them to become certified capture manager professionals. CLASS TIME: Every Tuesday evening from 6pm to 8pm EST/3pm to 5pm PST LOCATION: Onl...

Formula for Success in Government Contracting If you own a business that you want to expand from the commercial market to the government market, then this training session is for you. The government is the largest customer in the world and you should be selling your product or service to your country. Find out how you can expand your business by working with Uncle Sam. Who Should Attend: Existing business owners interested in expanding in the...

Please visit our website for the most up-to-date- information! AGA is the member organization for government financial management professionals. We lead and encourage change that benefits our field and all citizens. Our training events, professional certification, publications and ongoing education help members build their skills and advance their careers. Who we are Our members work in government financial management across sectors and worldw...

City services are essential and must continue - even in the midst of an ongoing pandemic. In Orange County, California the court system needed to figure out a way to digitally track their staff, vaccination status, time off and caseloads to ensure the judicial system continued to move forward. The answer came in the form of data analytics and machine learning.Join us online Wednesday, Jan. 26 at 2 p.m. ET to hear how Orange County was able to...