Originally posted by Brittany Ballenstedt on GovExec

This year has not brought the most positive of headlines for the General Services Administration, particularly after revelations agency officials spent excessively at an over-the-top Las Vegas training conference that featured a mind reader, bicycle giveaways and extravagant receptions.

But now the agency is using that "mistake" as a catalyst for an effort to train other employees on conference etiquette, a topic that will serve as one of the first courses of its new virtual training program set to launch in January, Lauren Concklin, a marketing analyst with GSA, said Thursday during a webinar sponsored by GovLoop.

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