Facing the Future of Biometrics

With many of us using our faces to "open" our phones, biometric technology has become an everyday consumer technology. Capitalizing on the comfort and ease of use of facial recognition, government agencies are looking to incorporate it (and other biometric methods) into their modern cybersecurity plans and approaches but are realizing implementation in a government setting raises a host of complications.

Interest in facial recognition is strong

The U.S. Government Accountability Office (GAO) released a report in August of 2021 that detailed current and planned use of facial recognition technology by federal agencies. In a survey of 24 departments and agencies it found that 18 reported using the technology and 10 reported plans to expand their use of it. Continue reading

Are We There Yet? The Future of Modernization

There's no shortage of mandates and guidance related to modernization-PMA, Technology Modernization Fund, FITARA, Cyber EO, CX EO-pushing the government to update how they deliver services online, but what does it really mean, and what is involved?

Modernization in government began with transforming data centers and integrating cloud computing into government IT architectures and moved on to improving customer experience. Agencies have made inroads in all areas. The recent FITARA scorecard showed that data center consolidation goals have been completed. Cloud efforts have moved from Cloud First to Cloud Smart in an effort to ensure cloud was just not a checkbox but was being used to transform how the government consumes and distributes IT services. Citizen Experience (CX) has been a priority across three administrations with the next generation of CX efforts outlined in an executive order. These modernization efforts have resulted in billions of dollars in cost savings and increased efficiency for a government workforce that is now telework friendly, but the work is not done. Continue reading

A Short History of Shared Services…and What’s Next.

Shared Services in government is nothing new. The idea began in the 1980s with the consolidation of payroll and some other administrative functions. In the '90s the focus was on creating entities that could provide common business functions across government and, in that effort, become a cost center.

The 2000s saw the rise of the term 'Line of Business' that looked at common business functions across government to identify opportunities to transform, streamline and share. The Obama Administration looked specifically to IT as a shared service, releasing the Federal IT Shared Services Strategy that provided federal agency chief information officers and key stakeholders guidance. This guidance focused on the implementation of shared IT services as a key principle of their efforts to eliminate waste and duplication, with the intention to reinvest in innovative mission systems.

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For Government, It’s Already 2021

With many people in a rush to put 2020 behind us, those of us in the government market can safely say we're operating like it's 2021 (not as fun as partying like it's 1999, but anything beats 2020, right?). While the rush to meet the deadline for federal government fiscal year (GFY) spending on September 30 may have felt oddly comforting in its familiarity, there are many changes happening in government acquisition and procurement to make processes more responsive to today's workforce and technology needs.

The use of automation is expanding beyond using Robotic Process Automation (RPA) to handle rote, repetitive tasks. RPA has been incredibly beneficial for freeing up the time of acquisition professionals to focus on innately human activities, rather than administrative tasks. Now, acquisition groups are going a step further and introducing Artificial Intelligence (AI) to improve processes by tapping into all of the data available in acquisition systems. For example, GSA uses an AI-enabled bot to "track, find and change Section 508 disability clauses in contracts." This helps ensure compliance, feeding updated clauses to humans for final review.

In September, the Department of Defense (DOD) issued Directive 5000.01, an update to the 5000 series instructions that focuses on the roles and responsibilities for its acquisition process in an effort to simplify the buying process. The end goal of this simplification is to get technology in the hands of the warfighter faster. Continue reading

DevOps Shines as Federal IT Modernization Efforts Grow

From time to time GovEvents will come across information we feel our members and audience would benefit from. Here's something we wanted to share:

The Modernizing Government Technology Act (MGT) and other related initiatives are pushing agencies to move away from aging, legacy applications as well as costly, complex software projects. The goal is to have more secure, agile, and cost-effective IT infrastructures replace them.

DevOps, a moniker that is a combination of development and operations, is emerging as an approach that could help Federal agencies modernize and speed new development efforts, especially as they migrate to cloud services. DevOps is a software engineering culture as well as a practice that advocates automation and monitoring throughout the software development lifecycle. It generally pairs development teams with IT operations throughout the development cycle, eliminating the somewhat adversarial role that sometimes has naturally formed in many organizations. Continue reading