FITARA Report Looks to Future Evolution

The 15th Federal Information Technology Acquisition Reform Act (FITARA) scorecard was issued in December 2022 to provide a look at how agencies are meeting modernization goals. Much like the 14th report, all measured agencies improved their scores or stayed the same indicating that changes are needed to ensure the report fully reflects today's modernization goals that have shifted from data center consolidation to cloud usage, and onward to Zero Trust cybersecurity strategies. The committee overseeing the scorecard, as well as industry groups, are looking at ways to better align modernization activities with the report.

FITARA 15 Findings

Currently, the seven active grading categories on the scorecard are: 1) progress in transitioning to EIS contracts; 2) CIO authority enhancements; 3) transparency and risk management; 4) portfolio review; 5) data center consolidation; 6) Modernizing Government Technology (MGT) Act; and 7) cybersecurity/FISMA. Continue reading

Citizen Service for the Most Vulnerable

Citizen experience is a key priority across government. Agencies are taking a new look at citizens as customers and simplifying how they deliver services. At no time is that simplification more important than at times of crisis. The government provides critical support to citizens impacted by natural disasters, public health emergencies, terrorism, and economic insecurity. There are some incredible examples of how government is applying technology to meet the needs of vulnerable populations.

Supporting Homeless Populations

Austin, TX is using the Homeless Emergency Management (HEM) Tracking and Prioritization Tool as part of its larger efforts to understand and support the city's homeless population. Field staff use the tool to capture information about homeless encampments that includes factors related to health, safety, and impacts on infrastructure, property, and environmental health. This data is collated into a score that helps prioritize areas for intervention.

Before this tool, departments across the city were collecting different information and had no uniform way to evaluate it. The HEM Tool applies a citywide lens to encampment response, enabling prioritization and resource deployment to those that present the biggest risks, supports consistent encampment data capture, and improves citywide understanding of needs, risk and trends. Continue reading

Five Steps Toward Digital Transformation at the Department of Veterans Affairs

The Department of Veterans Affairs (VA) is keenly focused on improving the healthcare and general services that support our military veterans. Incumbent on these improvements is the integration of leading edge technologies that digitize and automate processes for efficiency along with important security enhancements.

 

 

ONE: Implementation of Electronic Health Records

The Department's efforts to modernize the way they store and access records for the nine million veterans they care for into a comprehensive electronic system has been well documented. These efforts involve upgrading all 1200+ VA facilities' existing systems to ensure better continuity of care, and are currently focused on moving EHR data to a cloud system that will be interoperable with the Military Health System. The ultimate goal is to ensure service members can seamlessly and digitally transition from DOD to VA health care, instead of needing to carry around stacks of paper forms as is current practice.

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Planning Toward FY 2022 – A Peek at the Federal Budget

The Biden Administration recently issued its request for 2022 spending. This practice is really more of a policy effort than actual budgeting, but serves to illustrate administration priorities to inform agencies as to what is likely to get approved in the final budget. The 2022 budget request has a number of IT-specific priorities, starting with the funding of the Technology Modernization Fund (TMF) at another $500 million for fiscal 2022. This would be in addition to the $1 billion that was invested as part of the American Rescue Plan Act--money that helped support the ongoing effort to digitize government services and operations.

The $58.4 billion in IT spending includes marked increases in the IT budgets of the Treasury Department, Department of Veterans Affairs, and the Department of Homeland Security. NASA and the Department of Commerce had small reductions to its IT budgets.

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Agility. Enabled by Agile.

Agility has been a key attribute for success over the past year and a half. Everyone had to quickly adapt in their personal and professional lives to do things in new ways to keep business and society running. Even the great bureaucracy of government found itself pivoting and quickly changing "how it's always been done" to meet the needs of the day. This should not end with the return to what feels like pre-pandemic normal. In the form of Agile methodology, Agility will play a huge role in the government's ability to continue the fast-forwarded digital push as a result of the pandemic.

Just as government pushed agencies to try Cloud with the "Cloud First" initiative, some are suggesting the same approach for Agile. An "Agile-First" evolution would have a huge impact on IT modernization efforts, accelerating the move from legacy processes and technology to a modern digital approach. The response to COVID-19 showed that the government can move quickly in changing how they do work (across all areas of government). An Agile-first "mandate" could institutionalize that speed and make it the rule rather than the exception.

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