Tag Archives: MD

Innovative Infrastructure

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The Bipartisan Infrastructure Deal (also known by the formal title, Infrastructure Investment and Jobs Act), kick-started activity to modernize our nation's critical physical assets and reimagine how we use transportation, utilities, and more with $1.2 trillion in funding. In just the last year, $200 billion has been distributed over 20,000 projects in all 50 states and U.S. territories. That includes starting repairs to more than 69,000 miles of roadway, 500,000 electric vehicle charging stations, 3,700 bridge repair and replacement projects, and fielding of 5,000 clean transit school buses. Money continues to be made available through grants to improve legacy infrastructure and introduce new technologies to improve how the nation uses infrastructure.

Everything Old is New Again

Rail travel is receiving heavy investment due to increased usage and demand. Virginia and North Carolina have seen record-high ridership in the last year and those states are now looking for ways to increase the number and frequency of passenger travel. Virginia is looking to purchase right of way from freight railroads, so it can install passenger-only tracks at key chokepoints. Tennessee is also looking to increase rail options in the state pulling together potential ridership numbers to advocate for federal investment in new rail lines to serve the state and surrounding metropolitan areas. Continue reading →

Improving Service. Improving Trust.

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Improving customer service (or in the case of the government, citizen service) has been a focus of the Federal government for the past several administrations, most recently being named a key goal of the Biden-Harris President's Management Agenda (PMA). Despite this focus, citizen satisfaction with government service has remained low, but a 2022 report shows that the tide may be turning.

The American Customer Satisfaction Index's (ACSI) Federal Government Report 2022 showed that citizen satisfaction with Federal government services increased by 4.6 percent in 2022. Report authors attribute the increase to improved availability of digital services (spurred by the PMA and the Customer Service Executive Order) and major government initiatives including the distribution of free COVID-19 tests. Continue reading →

New Dimensions for 3D Printing

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While most people are familiar with 3D printing as something your engineer neighbor messes around with in their basement to produce small models, the applications of the technology can be much more significant than a hobbyist's weekend activity. The technology is being used in some mission critical and massive scale projects across government.

Construction

An early, small-scale application of 3D printing in the construction industry was recreating historical fixtures for renovations. Historical buildings, many of which house government agencies and government-run museums, have light fixtures, molding, door knobs, etc. that may need replacing. Finding actual replacements for centuries old materials is incredibly difficult and building them from traditional materials is time consuming and costly. 3D printing has proven to be a valuable solution to maintaining the historical look quickly and at a much reduced cost. Continue reading →

Balancing AI’s Power with Privacy

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Artificial Intelligence (AI) has incredible potential to speed decision-making and unearth connections between data to inform government services and programs. AI is being implemented across government and private industry with very little policy or regulation as to its development or use. In many ways, this lack of oversight is driving exciting innovation, but as this innovation leads to new uses, the risks of infringing on citizen rights and privacy increase.

Peter Parker (Spiderman) was warned, "with great power comes great responsibility." Similarly, AI developers need a voice providing gentle guidance as they figure out how best to use AI's power for good. In the fall of 2022, the White House released the AI Bill of Rights, designed to address concerns about how, without some oversight, AI could lead to discrimination against minority groups and further systemic inequality. Continue reading →

AI Reporting for Duty

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Artificial Intelligence (AI) is becoming a key tool in the arsenal of the U.S. military. In 2022, the Department of Defense (DoD) launched the Chief Digital and Artificial Intelligence Office (CDAO) to become the "go-to place for talent and technical expertise." It was formed by merging several DoD offices to create a single, coordinated effort to advance AI technology and policy. Specifically, the CDAO is charged to:

  • Lead the Department's strategy and policy on data, analytics, and AI adoption, as well as govern and oversee efforts across the Department.
  • Empower the development of digital and AI-enabled solutions across the Department, while also selectively scaling proven solutions for enterprise and joint use cases.
  • Provide a sophisticated cadre of technical experts that serve as a de facto data and digital response force able to address urgent crises and emerging challenges with state-of-the-art digital solutions.

A key focus of the CDAO will be how to use AI to better coordinate forces in support of the DoD's Joint All-Domain Command Control (JADC2) efforts. Initial tactical goals include:

  • Review the Department's policy, strategy, data governance, analytics, and AI to create an integrated Data, Analytics, and AI strategy.
  • Provide the enterprise-level infrastructure and services that enable efforts to advance adoption of data, analytics, and AI.
  • Solve and scale enterprise and joint use cases in support of the National Defense Strategy and the Advancing Data and AI (ADA) initiative.

Continue reading →