Understanding the State of State-Level IT

The National Association of State Chief Information Officers (NASCIO) annual member survey aimed to get a picture of what is currently happening in IT implementation at the state level. It focused on how states are funding their IT work and how they are implementing key technologies.

Show Me the Money

The survey found that state CIO offices have a median budget of $132 million, with high levels of federal funding resulting from the Coronavirus Aid, Relief and Economic Security Act, the American Rescue Plan, and the Infrastructure Investment and Jobs Act. But with the level of modernization needed to meet citizen expectations of digital government, that frequently is not enough.

States are increasingly moving to a "chargeback" model where IT funding comes from the business unit where it is used. For example, the Human Resources Department would be responsible for paying for the licenses and development costs of their HR information system, rather than that being seen as an overhead expense funded out of IT. This model allows CIOs to use more of their budget for large-scale IT modernization projects that stretch over many years and impact multiple departments. Continue reading

The Government Case for Generative AI

Generative AI is a type of Artificial Intelligence (AI) that produces content. That could be a story, an image, or an audio file, and is a shift from traditional AI usage, which is focused on completing a task based on predefined rules. Generative AI utilizes existing data to produce this new content based on a prompt such as "write a blog post on government use of generative AI." Disclaimer: generative AI was not used in the creation of this blog post.

Balancing Act of Generative AI

Like traditional AI, generative AI holds great promise for automating highly manual tasks in many areas of government. A recent report found that three-fourths of agency leaders said their agencies have already begun establishing teams to assess the impact of generative AI and are planning to implement initial applications in the coming months. Continue reading