Understanding the State of State-Level IT

The National Association of State Chief Information Officers (NASCIO) annual member survey aimed to get a picture of what is currently happening in IT implementation at the state level. It focused on how states are funding their IT work and how they are implementing key technologies.

Show Me the Money

The survey found that state CIO offices have a median budget of $132 million, with high levels of federal funding resulting from the Coronavirus Aid, Relief and Economic Security Act, the American Rescue Plan, and the Infrastructure Investment and Jobs Act. But with the level of modernization needed to meet citizen expectations of digital government, that frequently is not enough.

States are increasingly moving to a "chargeback" model where IT funding comes from the business unit where it is used. For example, the Human Resources Department would be responsible for paying for the licenses and development costs of their HR information system, rather than that being seen as an overhead expense funded out of IT. This model allows CIOs to use more of their budget for large-scale IT modernization projects that stretch over many years and impact multiple departments. Continue reading

The Show Must Go On. How State and Local Governments are Powering Through Budget Shortfalls

Though the word may be overused, state and local governments are indeed facing unprecedented challenges. Forced to move operations online in response to their own stay-at-home orders, state and local agencies have spent the last year retooling how they serve citizens. They have been paying for necessary technology upgrades and other new equipment while revenues from taxes have dropped considerably. Even with these financial challenges, state CIOs are committed to continuing with their innovation and modernization efforts.

A study from the National Association of State CIOs (NASCIO) showed that priorities for state and local CIOs stayed consistent over the last year, with cybersecurity and enhancing digital citizen service being the top two. Of course, these two areas saw critical investments in 2020 just to keep the business of government running. In 2021, the solutions put in place will be revisited, evaluated for efficiency, and operationalized to support agencies moving forward.

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